Announcement

Collapse
No announcement yet.

Citrix Web Printing Issues for one user!

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Citrix Web Printing Issues for one user!

    We currently host a system internally using Citrix, which our staff connect to via the web client. For one user all of a sudden, they are no longer able to see any of their printers (local or LAN connected) in the Citrix session.

    I've tried giving them a new logon profile, yet cannot get it to work. If the user remains logged into the PC and I use a standard test account to log into the Citrix web interface, it works fine. However when the test account is logged off and the user logs back in, it states "No printer drivers installed".

    The problem follows the user on different PCs, where it will work for other users.

    Any help or information is greatly appreciated.


    Mike

  • #2
    Re: Citrix Web Printing Issues for one user!

    How you deleted the user profile and recreate it?
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: Citrix Web Printing Issues for one user!

      It was the users roaming network profile that I re-created. I removed it from the file server, locally on the computer she was logged onto and on the Citrix server.

      Is there another Citrix profile I can reset? Pretty much a newbie with Citrix!

      Mike

      Comment


      • #4
        Re: Citrix Web Printing Issues for one user!

        1.

        http://www.tech-recipes.com/rx/1700/..._user_profile/

        2. Check that their no exits registry settings for the profile:

        http://support.microsoft.com/kb/314045
        Best Regards,

        Yuval Sinay

        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

        Comment


        • #5
          Re: Citrix Web Printing Issues for one user!

          Would I need to check the registry settings for the users profile on the Citrix server? Im not too keen to do this incase it affects many other users or kills the server (you know what the registry can be like).

          It doesnt matter who is logged onto the actual desktop PC, its when the user logs into the app via Citrix web that the printers fail to appear. If I log into to Citrix web using my test account, whilst still logged onto the PC with the same account, the printers appear fine.


          Thanks,

          Mike

          Comment


          • #6
            Re: Citrix Web Printing Issues for one user!

            Solved! With a load of faffing with drivers, the problem disappeared. I honestly cant say exactly what fixed it.

            Mike

            Comment

            Working...
            X