We will soon start to use Windows Remote Assistance.... everything works fine. There is just one thing we haven't found a solution. When our expert is connected to novices computer and he needs to map a network drive (install something). He can connect the network drive by using a different user name and everything is like it should be. Here is the problem: If novice user decides to stop remote connection with Esc-key or connection is lost for some reason the novice user can still access to that experts network drive (until novice user logs out). Is there any way to fix this issue? I know you can set all kinds of time-limits to terminal sessions but there is nothing exactly for this one...Thanks.
No announcement yet.
Windows Remote Assistance and Network Drive