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  • Thin client isn't getting a terminal server license

    Hello all,

    I have just started playing with my HP T520 thin client but I have got a error when I try and connect it to any of our terminal servers.

    I have gone into the control pannel and looked under Terminal Services Client Licenses and there is nothing there at all.

    I have thought it may be a problem with the license server but i have just installed a new xp client and the pc got a license straight away.

    The error I get when i try to connec from the thin client is the following.

    "The remote computer dissconnect the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator.

    I have done some searching and checked the registry on the server that I am trying to connect too, to ensure that it can see the license server and that seems ok. All new pcs connect fine and get a license.

    Can anyone shed any light on this for me?

    We are running windows 2000 advance server with sp4 and the client is running ce

    Thanks
    Last edited by Si_Pe; 8th March 2007, 13:51.
    Kind Regards,
    Simon

  • #2
    Re: Thin client isn't getting a terminal server license

    Hi, Simon.
    I had once this problem with my TCs too. I updated the image on the TC and it solved the problem.
    Be sure you have the latest image on the thin clients.

    Sorin Solomon


    In order to succeed, your desire for success should be greater than your fear of failure.
    -

    Comment


    • #3
      Re: Thin client isn't getting a terminal server license

      Originally posted by sorinso View Post
      Hi, Simon.
      I had once this problem with my TCs too. I updated the image on the TC and it solved the problem.
      Be sure you have the latest image on the thin clients.
      Hello,

      Thanks for the reply. I think I have done this. I went into control pannel and then system and at the bottom of the general page there is a reset terminal settings. I have done that and it is still the same? Am I going it right?

      Cheers
      Simon
      Kind Regards,
      Simon

      Comment


      • #4
        Re: Thin client isn't getting a terminal server license

        No, it's not the same.
        The last image for the T5520 thin clients is from January 29th, 2007: http://h20000.www2.hp.com/bizsupport...tem=ir-46509-1
        I would suggest downloading it and installing it. Let's see if it solves the problem.
        Last edited by sorinso; 8th March 2007, 16:22. Reason: typos :(

        Sorin Solomon


        In order to succeed, your desire for success should be greater than your fear of failure.
        -

        Comment


        • #5
          Re: Thin client isn't getting a terminal server license

          Originally posted by sorinso View Post
          No, it's not the same.
          The last image for the T5520 thin clients is from January 29th, 2007: http://h20000.www2.hp.com/bizsupport...tem=ir-46509-1
          I would suggest downloading it and installing it. Let's see if it solves the problem.
          Whoops!

          Thanks for that I will give it a go!

          Is it just a case of running the setup from the client, Sorry I haven't had much to do with it at all really.

          Thanks for your help!
          Kind Regards,
          Simon

          Comment


          • #6
            Re: Thin client isn't getting a terminal server license

            Sorry for being really dumb but I can't seem to be able to load the new image.

            I have tried doing it via ftp site but it doesn't seem to work, can somebody tell me how I load a image to a thin client?

            Cheers
            Kind Regards,
            Simon

            Comment


            • #7
              Re: Thin client isn't getting a terminal server license

              Go to the page I gave you. Download the image file ( a 21MB EXE file). After it is downloaded, double click on it. It will give you instructions regarding the next steps.
              What I do, is get an empty USB pen and use the USB method. After the USB is ready, I insert it to the thin client. I boot the machine (be sure that it is set to boot from USB) and it starts to update the OS by itself.
              Shouldn't be a problem.

              Sorin Solomon


              In order to succeed, your desire for success should be greater than your fear of failure.
              -

              Comment


              • #8
                Re: Thin client isn't getting a terminal server license

                Originally posted by sorinso View Post
                Go to the page I gave you. Download the image file ( a 21MB EXE file). After it is downloaded, double click on it. It will give you instructions regarding the next steps.
                What I do, is get an empty USB pen and use the USB method. After the USB is ready, I insert it to the thin client. I boot the machine (be sure that it is set to boot from USB) and it starts to update the OS by itself.
                Shouldn't be a problem.
                Thanks very much!

                I will do it from boot!

                Thanks!
                Kind Regards,
                Simon

                Comment


                • #9
                  Re: Thin client isn't getting a terminal server license

                  Originally posted by Si_Pe View Post
                  Thanks very much!

                  I will do it from boot!

                  Thanks!
                  This is the only way to update the OS for an HP thin client. I once used a CD (burnt with the same EXE you downloaded) and an USB CD-drive.
                  Keep us posted.

                  Sorin Solomon


                  In order to succeed, your desire for success should be greater than your fear of failure.
                  -

                  Comment


                  • #10
                    Re: Thin client isn't getting a terminal server license

                    Hello,

                    I have just loaded the new image, I had to do it from a usb cd as it didn't like my flash disk. The new image is loaded but I am still getting the licesing error?

                    Any other other suggestions?

                    Many thanks
                    Simon
                    Kind Regards,
                    Simon

                    Comment


                    • #11
                      Re: Thin client isn't getting a terminal server license

                      Darn thing
                      I will further dig the issue after the weekend, when I'll be back at the office.

                      Sorin Solomon


                      In order to succeed, your desire for success should be greater than your fear of failure.
                      -

                      Comment


                      • #12
                        Re: Thin client isn't getting a terminal server license

                        Try to review:

                        http://technet2.microsoft.com/Window....mspx?mfr=true

                        http://www.windowsitpro.com/Article/...5607.html?Ad=1

                        and why not to move to Windows 2003 TS?!
                        Best Regards,

                        Yuval Sinay

                        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

                        Comment


                        • #13
                          Re: Thin client isn't getting a terminal server license

                          Originally posted by sorinso View Post
                          Darn thing
                          I will further dig the issue after the weekend, when I'll be back at the office.
                          Thanks very much! It's appreciated!
                          Kind Regards,
                          Simon

                          Comment


                          • #14
                            Re: Thin client isn't getting a terminal server license

                            Originally posted by sorinso View Post
                            Darn thing
                            I will further dig the issue after the weekend, when I'll be back at the office.
                            Thanks very much its appreciated
                            Kind Regards,
                            Simon

                            Comment


                            • #15
                              Re: Thin client isn't getting a terminal server license

                              Originally posted by yuval14 View Post
                              Thanks for the reply!

                              The top link is only for 2003, and I don't think a thin client has a registry?

                              Thanks Si
                              Kind Regards,
                              Simon

                              Comment

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