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Forcing disconnect crashes TS

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  • Forcing disconnect crashes TS

    We have a 2003 TS which is used at any one time by around 40 users. Occasionally, a user will attempt to log in and the session will sit on blank screen indefinitely, the session will not reach the desktop. This causes problems when the user then tries to log in again, as the session is not released from the TS. Normally, choosing to log the session off would allow the user to log back in again with no problems, however, this quite frequently causes the server to crash instantly and reboot. I spoke to a colleague who told me that this is a known issue with 2003 TS, and that there is a MS hotfix for it. Are any of you guys aware of this problem?
    Last edited by marcus2704; 14th February 2007, 16:51.

  • #2
    Re: Forcing disconnect crashes TS

    I work with TS on 2003 Enterprise Server 4 years already, and never encountered the issue.
    Can you scan the event viewer of the server and post some info from there?

    Sorin Solomon


    In order to succeed, your desire for success should be greater than your fear of failure.
    -

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    • #3
      Re: Forcing disconnect crashes TS

      Please try to use:

      User Profile Hive Cleanup Service

      http://www.microsoft.com/downloads/d...displaylang=en

      RDP 6.0

      http://www.petri.com/download_rdp_client_60.htm

      and set auto log off for unused session after 1 min.
      Best Regards,

      Yuval Sinay

      LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

      Comment


      • #4
        Re: Forcing disconnect crashes TS

        Many thanks for the replies.

        The eventlog for the last time it crashes (13th Feb) shows the following two minutes after the crash -

        -----------------------
        Event ID 1001
        Source Save Dump

        The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ab (0x00000011, 0x000017d0, 0x00000000, 0x00000046). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
        -----------------------

        Tracking this down a bit more points me to here - http://support.microsoft.com/kb/901150 - which directs me to a hotfix 910362 which would seem to be one that needs to be requested through MS direct.


        User Profile Hive Cleanup Service is installed on the server, although not all of the clients are using the very latest RDP v6.0

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        • #5
          Re: Forcing disconnect crashes TS

          There is a hotfix for this bug... But have you checked RAM memory and HDD integrity... sometimes error is not showing the real problem...
          Check drivers of devices that are used thru terminal session... Was this problem from the very beggining? Maybe some hotfixes prefiously installed is making incompatibility with sessions...

          I had a stupid printer driver problem that was causin me a lot of trouble with TS....

          Post us a DMP file so we can check it...

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          • #6
            Re: Forcing disconnect crashes TS

            I have this error message on all 4 TS servers I am working with...
            I noticed it was happening at approx. 20 minutes after closing time, the same time I was shutting down my thin clients through Altiris. I installed User Profile Hive Cleanup Service, but no change.
            What I did was to shut down the thin clients in groups of 10, and not all of them in the same time (I have more than 100 of them). Now I get this error message only once in a while.
            Nothing I did solved the problem so far.
            I am planning a downtime for one of the servers sometime during the next two weeks and I will analyze the DMP file, to see if there's anything relevant.

            Sorin Solomon


            In order to succeed, your desire for success should be greater than your fear of failure.
            -

            Comment

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