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Can't connect to the specified store

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  • Can't connect to the specified store

    Hi, I have searched the archives and came across a post that is identical to the problem I am having. Unfortunately, there was no response, so I'm hoping to get some advice.
    We have 2003 network. We also have a stand alone 2003 Server utilizing AD from the other server. It works very well, and we have OWA set up with it as well.
    I have a workstation when attempting to set it up with the exchange server, it fails. When I type in the exchange server name and the user, it resolves fine. When I try to attempt to set it up to a mail folder (not pst), it comes back with a message like " The default specified store could not be opened. Please make sure you can access your default store and try again." This individual does use a roaming profile. I read something about a corrupt outlook profile and tried recreating it. Still no joy. Does anybody have any idea of how to correct this problem?

  • #2
    Re: Can't connect to the specified store

    I had this problem and found that it worked when I disabled cached exchange mode on the client. If you must have that enabled, here's the answer I got from Microsoft:

    Thanks for your post.

    Based on you description, your issue is really weird for us. I would like
    to provide the following action plan for you and see how things go:

    1. If you did not install Exchange 2003 SP1 on your server, please install
    hotfix 831464, Exchange SP1 and then hotfix 843539

    FIX: IIS 6.0 compression corruption causes access violations

    You cannot use Outlook Web Access with forms-based authentication and you
    receive a Store.exe e-mail alert message

    2. Please restart the exchange IS service and SMTP service.

    3. To avoid any affect from third party software, please perform a clean
    boot, and then check if there is any change.

    To perform a clean boot, follow the steps below:

    A. Click Start, click Run, type "msconfig" (without the quotation marks)
    and click OK.
    B. Select "Selective Startup" and remove the check box for "Load Startup
    C. On the "Services" tab, click Enable All.
    D. Check "Hide all Microsoft Services", click Disable All and clear "Hide
    all Microsoft Services".
    E. Click the OK button and then Click Yes to restart your computer.
    F. Try again.

    4. If the issue still persists, please download the MPS Report tool from
    the following link and run it on the exchange server, then send the
    generated CAB file to my mailbox [email protected] for further
    investigation so that we can find what the root cause is:

    For your information: