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Outlook 2007 very slow and downloading issues

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  • Outlook 2007 very slow and downloading issues

    In our office we are using ms-outlook 2007 and its exchange server is in Kuwait.

    Here few user are having issue like: emails are not up to date, it
    shows downloading 969 MB but its not downloading and they are not
    getting/receiving 1year old emails.

    Where in OWA every thing is working fine ..


    What are the possible reasons for this?
    how to resolve this issues?

  • #2
    Re: Outlook 2007 very slow and downloading issues

    Are you in cached mode?

    If so, try disabling it, deleting the old cache (.ost) file and re-enabling it

    Let outlook re-download everything (overnight if possible) and see if all becomes OK
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

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    • #3
      Re: Outlook 2007 very slow and downloading issues

      also, look at mailbox sizes
      if it's trying to download 996MB, that means your mailbox size is at LEAST 1GB - probably larger

      with cached mode, the larger the mailbox gets, the more delay you can expect in polling.
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      • #4
        Re: Outlook 2007 very slow and downloading issues

        I disable the Cache mode but no use...

        Even for 36 mb its still downloading..

        Iam not understanding what the problems is ..

        Here iam getting new emails but my old email are not updated/receiving..

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        • #5
          Re: Outlook 2007 very slow and downloading issues

          how big is the mailbox ?
          Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

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          • #6
            Re: Outlook 2007 very slow and downloading issues

            Originally posted by imran mohd View Post
            In our office we are using ms-outlook 2007 and its exchange server is in Kuwait.
            Exchange Server is in Kuwait but where are you located? In the same country or somewhere else?
            How are you connected to the Server? LAN, WAN, SAN, VPN etc etc
            1 1 was a racehorse.
            2 2 was 1 2.
            1 1 1 1 race 1 day,
            2 2 1 1 2

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