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Backdated E-mails recieved as unread in Outlook client

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  • Backdated E-mails recieved as unread in Outlook client

    We have one of our users who have recieved some back dated emails as unread in the Inbox.we have done all the necessary troubleshooting from the Outlook client end as required

    - checked the OWA, which was displaying the mails as unread
    - checked the message internet headers, which displayed the mails were recieved on the same date as the stamped date in Outllook.

    we are using Exchange Server 2003, has anybody come across this issue ?

    Thanks in Advance

  • #2
    Re: Backdated E-mails recieved as unread in Outlook client

    The tracking logs will show the date when the email arrived in Exchange.

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    • #3
      Re: Backdated E-mails recieved as unread in Outlook client

      The Tracking Logs displays that the emails were being received on the same date, which is displayed in Outlook client in the mailbox store of the user.

      But as per the user the emails were not displayed in the outlook on the stamped date in outlook client, but were seen on a later date, as this issue happened only for few mails received on subsequent dates.

      Any other suggestions ?

      Thanks

      Comment


      • #4
        Re: Backdated E-mails recieved as unread in Outlook client

        Just an Update

        Out of few mails the user received lately, the emails were Bounce Backs from the Recipient domain.

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