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Email goes to a wrong mailbox

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  • Email goes to a wrong mailbox

    Hi

    Client of mine has 4 different email accounts, they are :

    [email protected]

    [email protected]

    [email protected]

    [email protected]

    admin and accounts on one PC

    admin and chris on the other PC

    admin and operations on the third PC

    Only admin is shared on those 3 PCs.

    Recently I repeat recently this happen when the client send an email from chris to operation only, this email goes to account as well,,,,means it goes to operation and account ,,,,why this happens ?

    Client is using outlook 2003

    Thanks

  • #2
    Re: Email goes to a wrong mailbox

    Is this Exchange? POP? IMAP?

    More detail needed.
    Gareth Howells

    BSc (Hons), MBCS, MCP, MCDST, ICCE

    Any advice is given in good faith and without warranty.

    Please give reputation points if somebody has helped you.

    "For by now I could have stretched out my hand and struck you and your people with a plague that would have wiped you off the Earth." (Exodus 9:15) - I could kill you with my thumb.

    "Everything that lives and moves will be food for you." (Genesis 9:3) - For every animal you don't eat, I'm going to eat three.

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    • #3
      Re: Email goes to a wrong mailbox

      It is POP3 not exchange

      Comment


      • #4
        Re: Email goes to a wrong mailbox

        Check and see if any Outlook rules exist to forward the emails and whether this feature is available and activated on the pop account as well.

        Comment


        • #5
          Re: Email goes to a wrong mailbox

          Check and see if any Outlook rules exist to forward the emails and whether this feature is available and activated on the pop account as well.
          23rd June 2010 03:58
          There are rules and filter configured on each outlook on each PC. I have checked that,,,,,and I had configured that while ago and every thing was fine and my client does not know how to play with rules and filters.

          This problem happened recently

          Thanks

          Comment


          • #6
            Re: Email goes to a wrong mailbox

            I would give the PC with Chris' mail account some attention. Have you tried re-creating the account on another PC to test or on another Outlook profile locally? Make sure you backup the PST before doing so.

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            • #7
              Re: Email goes to a wrong mailbox

              I would give the PC with Chris' mail account some attention. Have you tried re-creating the account on another PC to test or on another Outlook profile locally? Make sure you backup the PST before doing so.
              I will try that and see how it goes

              Comment


              • #8
                Re: Email goes to a wrong mailbox

                Are these actual email accounts or an ALIAS from an actual email account?
                1 1 was a racehorse.
                2 2 was 1 2.
                1 1 1 1 race 1 day,
                2 2 1 1 2

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