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  • Outlook 2003 Error

    I have a user that get this error a few times a day when opening emails.

    "MS Office Outlook has encountered problem and needs to close."
    Tried to send error report, but not a big help.

    I have copied the details from event viewer to this post in hopes that someone else has seen this problem and can lead me to a solution.

    Faulting application outlook.exe, version 11.0.8217.0, stamp 480f95d9, faulting module outllib.dll, version 11.0.8217.0, stamp 480f94f8, debug? 0, fault address 0x000035f0.

    Thanks in advance for any and all help.

    Todd

  • #2
    Re: Outlook 2003 Error

    Have you tried the Detect and Repair option in Help?

    Comment


    • #3
      Re: Outlook 2003 Error

      Also try running in safe mode. How long has this been happening for? Tried System Restore at all?
      ** Remember to give credit where credit is due and leave reputation points where appropriate **

      Comment


      • #4
        Re: Outlook 2003 Error

        She says it has been happening for a few days.
        Thanks for the advice. I should have tried detect and repair right off......

        It is just not a constant occourance.....so can't nail it down to a specific condition.

        Comment


        • #5
          Re: Outlook 2003 Error

          Is outlook fully patched?
          Is this Exchange or POP3?
          Tom Jones
          MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
          PhD, MSc, FIAP, MIITT
          IT Trainer / Consultant
          Ossian Ltd
          Scotland

          ** Remember to give credit where credit is due and leave reputation points where appropriate **

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