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Strange behaviour from restored settings

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  • Strange behaviour from restored settings

    Hi there.

    Just moved to a new machine and backup all my outlook related stuff using a 3rd party bit of software. After doing the restore Outlook now sees 2 Personal Folders with the 2nd one below having all the mail in it from the restore in it. Also when i receive new emails they go into the top Personal Folder.

    Anyone know a solution to sort this issue?

    I have attached a picture for ease of understanding.

    Attached Files

  • #2
    Re: Strange behaviour from restored settings

    Looks like you've got 2 PST files, one created by the backup and one auto-created by the new Outlook instance.

    To correct it close the PST file with the older items (Right click and select close as I recall) then go to the file menu in Outlook, choose import, choose the option for importing a PST file and run through the wizard. This will merge all of the emails and items from your backup into your new PST file.
    BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
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    • #3
      Re: Strange behaviour from restored settings

      yeah mate that sounds like it would do the job. Will give it a try when i'm back in the office tomorrow.