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Outlook2003 can change pwd, yet Outlook2000 wont

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  • Outlook2003 can change pwd, yet Outlook2000 wont

    Hiya everyone

    my environment is...... Windows2000 PC (with either Outlook2000 or 2003), Novell Netware Client 4.91, Exchange 5.5 server for email

    When I start Outlook2000, Im prompted for the password box, if I type the
    password and then immediately click the "Change Password" box, and then type
    in the details of the new password I recieve the following message
    "Your Windows NT password could not be changed"

    If I start Outlook2003 and follow the exact same procedure, I *am* able to change the password

    I need a solution for the PC's running Outlook2000 - to enable the changing of passwords

    Ive tried MSKB 324977 - no difference
    and tried MSKB 236111 applying it to the PC, but no difference

    Any suggestions?

    Cheers
    Mike

  • #2
    You e-mail client are configured equaly?! 2003 and 2002?
    Have the same server are the same accounts? The operating system?
    MCSE w2k
    MCSA w2k - MCSA w2k MESSAGING
    MCDBA SQL2k

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    • #3
      Yes - although we have Outlook2003 and Outlook2000 (not 2002)
      Yes - same server, same accounts, same operating system (Windows2000)

      The issue lies with OUtlook2000 not being able to change the password, wherease Outlook2003 can change the password

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      • #4
        Your problem have anything to do with this error?
        http://support.microsoft.com/?kbid=262611
        MCSE w2k
        MCSA w2k - MCSA w2k MESSAGING
        MCDBA SQL2k

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        • #5
          No - this error doesnt appear

          FYI I do have Office2000 SP3 installed too

          and we cant change any settings on the PDC either - its owned by another agency

          anymore suggestions????

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          • #6
            http://support.microsoft.com/kb/148420/EN-US/

            Should do the trick. If you can't change it get your hosting\service providor to change it; as surely they must look after the maintenance of the server.

            topper
            * Shamelessly mentioning "Don't forget to add reputation!"

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            • #7
              Thanks for the info - I'll forward it on to the guys who administer the Exchange servers

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