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SYNC ISSUES WITH OUTLOOK03 AND EXCHANGE 03

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  • SYNC ISSUES WITH OUTLOOK03 AND EXCHANGE 03

    hi,

    ive just installed SMS2003 server and setup the exchange server 03. all is well except today, i am starting to get sync issues on one laptop.
    it will tell me that it ws unable to sync the sent items and the deleted items server folders with the offline folders on the pc.

    to solve this issues i disabled cached exchanged mode.

    i have a feeling that by doing that it fixes the problem but if they take to laptop away from the office and login and open outlook it wont have their email that ws previously stored on the laptop in cached mode. is this correct???

    has anyone go an idea as to why it wont synce the 2 folders????
    they have over 3000 headers in the sent and delted items but surley that would effect it.


    see below for the report generating by the sync errors.

    any help or advice would be appreciated

    Peter


    15:34:49 Uploading to server 'server.dbc.local'

    15:34:49 1 item(s) added to online folder

    15:34:49 Downloading from server 'server.dbc.local'

    15:36:44 853 item(s) added to offline folder

    15:36:44 1 view(s)/form(s) added to offline folder

    15:36:44 Error synchronizing folder

    15:36:44 [80004005-501-80004005-560]

    15:36:44 The client operation failed.

    15:36:44 Microsoft Exchange Server Information Store

    15:36:44 For more information on this failure, click the URL below:

    15:36:44 http://www.microsoft.com/support/pro...1-80004005-560

    15:36:44 Synchronizing server changes in folder 'Deleted Items'

    15:36:44 Downloading from server 'server.dbc.local'

    15:37:07 310 item(s) added to offline folder

    15:37:07 1 item(s) updated in offline folder

    15:37:07 1 view(s)/form(s) added to offline folder

    15:37:07 1 view(s)/form(s) updated in offline folder

    15:37:07 Error synchronizing folder

    15:37:07 [80070057-501-80070057-560]

    15:37:07 The client operation failed.

    15:37:07 Microsoft Exchange Server Information Store

    15:37:07 For more information on this failure, click the URL below:

    15:37:07 http://www.microsoft.com/support/pro...1-80070057-560

    15:37:07 Synchronizing server changes in folder 'Junk E-mail'

    15:37:07 Downloading from server 'server.dbc.local'

    15:37:07 1 view(s)/form(s) added to offline folder

    15:37:07 Done

    15:37:07 Microsoft Exchange offline address book

    15:37:07 Download successful
    Peter Elliott

  • #2
    Re: SYNC ISSUES WITH OUTLOOK03 AND EXCHANGE 03

    Originally posted by pedrotheswift
    i have a feeling that by doing that it fixes the problem but if they take to laptop away from the office and login and open outlook it wont have their email that ws previously stored on the laptop in cached mode. is this correct???
    Yes it is.

    Have you try deleting the old OST file and re-enable offline storage, may have been a corrupt OST file. Are you low on disk space or is there plenty ?

    Have you tried any of the other options in the URL you posted ?

    topper
    * Shamelessly mentioning "Don't forget to add reputation!"

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    • #3
      I found deleting the OST file in these situations is a good start (copy the old one just in case) but not to do it when your user is remote!!!
      Server 2000 MCP
      Development: ASP, ASP.Net, PHP, VB, VB.Net, MySQL, MSSQL - Check out my blog http://tonyyeb.blogspot.com

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      • #4
        thanks fellas,

        i renamed the ost file then unticked the boxed re caching.

        If i retick the cache checkbox i guess it will install the ost file i her hard drive??

        one guy i found (on the net) had the same problem. He releocated the problem folder and 2 of the files wouldnt copy. once he deleted those emails he then moved them back to the inbox and problem fixed. will try this but it may take awhile.

        cheers
        Peter Elliott

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