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my "send to" option is no longer working (outlook 2007)

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  • my "send to" option is no longer working (outlook 2007)

    hello everyone

    I have winxp sp2 with office 2007 proffesional SP1 installed.
    After 2 weeks of working without any problems I cannot use the "send to" option when I put my mouse on a document Icon and press the right click bottom (no error message)
    I also can't open a file (excel , word etc..) and choose the "file --> "send to" option
    the message I got sais:
    mapi32.dllהיא ספריית extend mapi לא חוקית
    "במערכת שלך לא מותקן דואר"

    I already try to create new outlook profile
    use the detect and repair

    any more ideas?

  • #2
    Re: my "send to" option is no longer working (outlook 2007)

    Please can you post the error message in English as per the forum rules.

    Have you tried reinstalling Office? Did the error appear after installing an update?
    Gareth Howells

    BSc (Hons), MBCS, MCP, MCDST, ICCE

    Any advice is given in good faith and without warranty.

    Please give reputation points if somebody has helped you.

    "For by now I could have stretched out my hand and struck you and your people with a plague that would have wiped you off the Earth." (Exodus 9:15) - I could kill you with my thumb.

    "Everything that lives and moves will be food for you." (Genesis 9:3) - For every animal you don't eat, I'm going to eat three.

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    • #3
      Re: my "send to" option is no longer working (outlook 2007)

      Originally posted by sharona70 View Post
      hello everyone

      I have winxp sp2 with office 2007 proffesional SP1 installed.
      After 2 weeks of working without any problems I cannot use the "send to" option when I put my mouse on a document Icon and press the right click bottom (no error message)
      I also can't open a file (excel , word etc..) and choose the "file --> "send to" option
      the message I got sais:
      mapi32.dllהיא ספריית extend mapi לא חוקית
      "במערכת שלך לא מותקן דואר"

      I already try to create new outlook profile
      use the detect and repair

      any more ideas?
      Well, you're still on SP1 so I would probably update to SP3 then restart and check to see if there are anymore updates needed. When running the updates from MSFT select "Microsoft Update" instead of "Windows Update" to update ALL Microsoft software on your machine. Don't have anything open except the update window. See if that works. If not, try just dragging and dropping the file into a new message. That should work.

      Comment


      • #4
        Re: my "send to" option is no longer working (outlook 2007)

        I believe Office 2007 currently only has SP1.
        cheers
        Andy

        Please read this before you post:


        Quis custodiet ipsos custodes?

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        • #5
          Re: my "send to" option is no longer working (outlook 2007)

          Originally posted by AndyJG247 View Post
          I believe Office 2007 currently only has SP1.
          You're right. I misread the post and thought he was on SP1 for Windows. My bad. Carry on.

          Comment


          • #6
            Re: my "send to" option is no longer working (outlook 2007)

            thank you all for trying to help

            the thing is, that as a sysadmin, I installed exchange system manager on my pc, and this is the cause for the problem I'm experiancing
            the "mapi32.dll" file is replaced by ESM ....

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