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[Outlook 2007] no sending mail

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  • [Outlook 2007] no sending mail

    Hi,

    I have a odd thing over here.

    First of all some info:

    We have Exchange 2003 with Outlook 2007.

    The problem:

    When i send a e-mail it does not get to Outbox.
    Also nothing to see in Send Items.

    If however when i use webmail than it does....

    Is this common?

  • #2
    Re: [Outlook 2007] no sending mail

    Has it ever worked? Is it on all you clients?
    Have you tried a new profile/machine?
    What AV is installed, have you tried removing it?

    The more info you post the more chance people have of helping.
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

    Comment


    • #3
      Re: [Outlook 2007] no sending mail

      No not all users, just the Administrator User.
      I allready did try with a new profile but it still happens....
      I also tried with the AV Disabled.

      Comment


      • #4
        Re: [Outlook 2007] no sending mail

        Can you see the message in message tracking?
        To test I would uninstall the AV not just disable it.
        cheers
        Andy

        Please read this before you post:


        Quis custodiet ipsos custodes?

        Comment


        • #5
          Re: [Outlook 2007] no sending mail

          No tracking center shows all other mail but not the one i have send.

          This is weird.

          On another server i open outlook 2007 with the same mailbox (Administrator) i send the same message and there it goes.....

          I saw a glimp in the outbox and right after that it got to send items.....

          Comment


          • #6
            Re: [Outlook 2007] no sending mail

            If it works elsewhere then it is a local issue for that machine. I would try removing the AV, plugins, any different software and failing that the profile.
            cheers
            Andy

            Please read this before you post:


            Quis custodiet ipsos custodes?

            Comment


            • #7
              Re: [Outlook 2007] no sending mail

              ok, i'm a little further.

              If i startupt outlook with the following switch: /noextensions
              It all works fine....

              Where can i see witch extension it is loading?

              Comment


              • #8
                Re: [Outlook 2007] no sending mail

                Ok, i have found the problem.

                It is a add in, if i disable it than it works.....

                The add in was from a virus scanner.

                I did a uninstall of the virusscanner but the problem still persisted.

                i saw that the add in extention still was enabled. When disabled, it worked...
                Last edited by danny230681; 8th October 2008, 15:29.

                Comment


                • #9
                  Re: [Outlook 2007] no sending mail

                  Glad you fixed it.
                  cheers
                  Andy

                  Please read this before you post:


                  Quis custodiet ipsos custodes?

                  Comment


                  • #10
                    Re: [Outlook 2007] no sending mail

                    Which AV caused the problem?
                    Tom Jones
                    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
                    PhD, MSc, FIAP, MIITT
                    IT Trainer / Consultant
                    Ossian Ltd
                    Scotland

                    ** Remember to give credit where credit is due and leave reputation points where appropriate **

                    Comment

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