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I'm having trouble receiving email with outlook 2003....

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  • I'm having trouble receiving email with outlook 2003....

    Whenever I receive an email that has a folder as an attachment, meaning I have to click on the folder to actually get to the email where the real attachment is, it won't let me open the folder.

    Can anyone help me?
    Last edited by Scottyb28; 27th February 2008, 15:33.

  • #2
    Re: I'm having trouble receiving email with outlook 2003....

    Do you have any AV software that might be blocking it? Most AV mail scanners are very restrictive to what you can open.
    Jake G

    Former Microsoft MVP - IIS ('02-'06)

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    • #3
      Re: I'm having trouble receiving email with outlook 2003....

      I'm not sure, everything was fine and then this started happening. I've been using it for about a year and it was OK until now.

      Comment


      • #4
        Re: I'm having trouble receiving email with outlook 2003....

        I tried uninstalling and reinstalling and that didn't help.

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        • #5
          Re: I'm having trouble receiving email with outlook 2003....

          Are you connecting to an Exchange server or via POP3/IMAP?
          Tom Jones
          MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
          PhD, MSc, FIAP, MIITT
          IT Trainer / Consultant
          Ossian Ltd
          Scotland

          ** Remember to give credit where credit is due and leave reputation points where appropriate **

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          • #6
            Re: I'm having trouble receiving email with outlook 2003....

            I'm using pop3

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            • #7
              Re: I'm having trouble receiving email with outlook 2003....

              Is it possible for you to attach a couple small screen shots of what you are looking at? Like the email and it's attachment icons.

              Also if you right click on the email and select options, you should see the headers. I'd like to see those as well.
              Jake G

              Former Microsoft MVP - IIS ('02-'06)

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              • #8
                Re: I'm having trouble receiving email with outlook 2003....

                yeah, I'm about to go to lunch, so when I get back I'll attach some pics for you.

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                • #9
                  Re: I'm having trouble receiving email with outlook 2003....

                  OK, this is what I click on and it won't open it. I can't find the header thing your talking about.

                  Now this is my outlook at work, the one that's giving me trouble is the one at home. I'm just showing you what I try to open but it wont let.

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                  • #10
                    Re: I'm having trouble receiving email with outlook 2003....

                    If the actual attachment is right there, I can open it. But if it's a folder like that one, to get to the attachment, I can't open the folder.

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                    • #11
                      Re: I'm having trouble receiving email with outlook 2003....

                      Originally posted by Scottyb28 View Post
                      OK, this is what I click on and it won't open it. I can't find the header thing your talking about.
                      In Outlook 2003:

                      Open the Email, then go to
                      View -> Options

                      At the bottom it says Internet headers
                      ** Remember to give credit where credit is due and leave reputation points where appropriate **

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                      • #12
                        Re: I'm having trouble receiving email with outlook 2003....

                        How would I do it in 07 because that's what I have at work.

                        What would I have to do with the headers to make it work?

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                        • #13
                          Re: I'm having trouble receiving email with outlook 2003....

                          OK, I'm still having this problem, can anyone help?

                          Comment


                          • #14
                            Re: I'm having trouble receiving email with outlook 2003....

                            Here's what it had for my internet header.....

                            Return-Path: <[email protected]>
                            Received: from fed1rmimpi06.cox.net ([70.169.32.78])
                            by fed1rmmtai112.cox.net
                            (InterMail vM.7.08.02.01 201-2186-121-102-20070209) with ESMTP
                            id <[email protected] d1rmimpi06.cox.net>
                            for <[email protected]>; Wed, 27 Feb 2008 19:16:23 -0500
                            Received: from SunCoastLand.com ([70.159.137.34])
                            by fed1rmimpi06.cox.net with IMP
                            id uoEF1Y02p0kicpA0000000; Wed, 27 Feb 2008 19:14:37 -0500
                            Content-class: urn:content-classes:message
                            MIME-Version: 1.0
                            Content-Type: multipart/mixed;
                            boundary="----_=_NextPart_001_01C879A0.2199184E"
                            Subject: FW: How to wake up your drunk friends
                            X-MimeOLE: Produced By Microsoft Exchange V6.5
                            Date: Wed, 27 Feb 2008 18:23:10 -0600
                            Message-ID: <[email protected] astLand.local>
                            X-MS-Has-Attach: yes
                            X-MS-TNEF-Correlator:
                            Thread-Topic: How to wake up your drunk friends
                            thread-index: AcheHneMao2zep2IRiu7yh0Tpwep9gbgaEzO
                            References: <!~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAAJj w7X5/910Cwq36uY8ejvMKAAAAQAAAAKasw6iwUMkeMK+O7bQYAqwEAA [email protected]>
                            From: "Scotty Breaux" <[email protected]>
                            To: <[email protected]>

                            Comment


                            • #15
                              Re: I'm having trouble receiving email with outlook 2003....

                              You stated it's not working @ home, and the title of this thread is mentioning Outlook 2003. Do you have a problem with Outlook 2007, 2003, or both?
                              ** Remember to give credit where credit is due and leave reputation points where appropriate **

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