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  • public folders

    I installed outlook 2007 at work and everything works fine except I cannot find the public folders. How can I change folder views so that I may see the public folders? Thanks.

  • #2
    Re: public folders

    What back end do you use??

    Exchange 5.5, 2000, 2003, 2007.

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    • #3
      Re: public folders

      2003 enterprise

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      • #4
        Re: public folders

        I don't have an installation of Outlook 2007 handy but there should be a folder icon similar to the pic i've attached.

        Click on that and your Public Folders should show.
        Attached Files

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        • #5
          Re: public folders

          I clicked on everything there is. The only folder I see is the personal folder. I read somewhere that changing folder views will allow me to see the public folders, but I can't seem to find a way to change folder views.

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          • #6
            Re: public folders

            Probably a silly question, but you are connected directly to Exchange and not using POP3 or IMAP?
            Double check by making sure the top of the tree says "MAILBOX - USER NAME"

            As suggested, look at the bottom left of the Outlook screen for the "folders" icon and click on it (see attachment below)
            Can you post a screen shot of the left hand pane of your Outlook window?
            Attached Files
            Tom Jones
            MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
            PhD, MSc, FIAP, MIITT
            IT Trainer / Consultant
            Ossian Ltd
            Scotland

            ** Remember to give credit where credit is due and leave reputation points where appropriate **

            Comment


            • #7
              Re: public folders

              You said that all you see are the personal folders, are you connecting to Exchange using POP3? If so then I think that is why you are not seeing the public folders. You need to configure Outlook for Exchange, not POP3 or IMAP.

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              • #8
                Re: public folders

                What program did you use to get a screen shot and insert it on this post? I cannot do it.

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                • #9
                  Re: public folders

                  I created a new account and nowhere did I get a question or a choice to chose exchange server. With previous versions of outlook I was asked if I want to use POP3, IMAP or Exchange Server. This one only asks for a user name and checks the name, finds it and it is done.

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                  • #10
                    Re: public folders

                    Are you using Outlook 2007?

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                    • #11
                      Re: public folders

                      Originally posted by joeqwerty View Post
                      Are you using Outlook 2007?

                      He says so in the first post
                      Tom Jones
                      MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
                      PhD, MSc, FIAP, MIITT
                      IT Trainer / Consultant
                      Ossian Ltd
                      Scotland

                      ** Remember to give credit where credit is due and leave reputation points where appropriate **

                      Comment


                      • #12
                        Re: public folders

                        Oops, sorry I missed that. In Outlook 2007 the default is for Outlook to automatically configure itself. You have to select the manual configuration method and then set it up for Exchange.

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                        • #13
                          Re: public folders

                          Thank you very much joeqwerty. I did it manually and it worked. I appreciate everyone's help and support.

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                          • #14
                            Re: public folders

                            Glad to help.

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