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can't change user last name

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  • can't change user last name

    Hi,
    one of the users changed her last name , when I went to :
    Tools --> Email-Accounts --> View or Change exixsting accounts
    pressed change button :
    everything is disabled.

    can you help me please .
    thanks

  • #2
    Re: can't change user last name

    There could be a problem with her Outlook profile. I don't believe that area can be altered to require admin privileges.

    Try making a new profile to test that it's not a privilege issue. If it isn't privilege based then the profile might be corrupt. Backup everything to a pst file and import the backup into a new profile.
    Andrew

    ** Remember to give credit where credit is due and leave reputation points sigpic where appropriate **

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    • #3
      Re: can't change user last name

      Thank you Andrew for your help,

      I did the samething in my machine and for other users, it looks like we can't change it, even if I added a user in the admin.
      thanks

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      • #4
        Re: can't change user last name

        Is this user part of a domain????

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