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  • Toolbar reappears

    Everytime a user replies or opens a new email, the Cotrol Toolbox pops up. We can close it, but it comes up everytime something is opened for editing.

    We are using Outlook 2k3 and Word 2k3 as the editor.

    Do you know where the setting is that will change that back to not defaultly open?

    Thanks,

    Marc
    Thank you,

    Marc

  • #2
    Re: Toolbar reappears

    Almost certainly associated with the Normal Template normal.dot. If you delete it it will recreate itself.

    WARNING you may lose macros, autotext and custom toolbars.

    Tom
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: Toolbar reappears

      So I go back to delete the normal.dot and couldn't get it to duplicate the problem......fixed itself.

      Thank you very much for the reply. I will store it away for another day.

      Marc
      Thank you,

      Marc

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