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outlook 2003 return delivery receipts not sending

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  • outlook 2003 return delivery receipts not sending

    Hi
    I received an email from a collegue that requested an auto return/delivery receipt, having clicked on yes, I find that on the lower task bar it is still showing as being sent .This is after 10 days and i have tried everything i know to try and remove this but to no avail, the receipt has not been received and all other mail is being received and sent ok.
    any advice will be gratefully received
    Ian
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