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Outlook 2000 crashing on entering email

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  • Outlook 2000 crashing on entering email

    Odd problem on two of our Outlook 2000 clients, when they type a certain address in the TO: field it crashed outlook.

    This only effects these two machines, other users can type the same address in and not be effected.

    Using MS Exchange on Win 2000 Servers

    Any help thanks

    Dave

  • #2
    Re: Outlook 2000 crashing on entering email

    Have you run a Repair on these 2 Outlooks?
    Do they have the same Service Packs installed as the other Outlooks?
    Is it only the machines affected or is it the Users?
    1 1 was a racehorse.
    2 2 was 1 2.
    1 1 1 1 race 1 day,
    2 2 1 1 2

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    • #3
      Re: Outlook 2000 crashing on entering email

      clear the autocomplete cache by searching within the users profile for a *.nk2 file, rename (or delete) and restart outlook.
      "...if I turn out to be particularly clear, you've probably misunderstood what I've said” - Alan Greenspan

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