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Outlook 2003 - Spam Folder - Captures incoming mail that is NOT spam

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  • Outlook 2003 - Spam Folder - Captures incoming mail that is NOT spam

    My Spam Folder in Outlook 2003 (SBS 2003) is capturing mail from users within our office. It seems to be since Sept. 15th. Please Help!!!

  • #2
    Re: Outlook 2003 - Spam Folder - Captures incoming mail that is NOT spam

    Probably the latest spam filter is being a bit too harsh

    Go to TOOLS -- OPTIONS -- JUNK EMAIL and check the level

    Tom
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

    Comment


    • #3
      Re: Outlook 2003 - Spam Folder - Captures incoming mail that is NOT spam

      Thanks for the reply.

      More info. Only things sent from our internal network (from 1 person) go to spam folder. Everyone in office has same problem when mail comes from this 1 person.(mail is received in spam folder).

      Comment


      • #4
        Re: Outlook 2003 - Spam Folder - Captures incoming mail that is NOT spam

        Does the same thing happen when he sends to external recipients?

        Probably his individual email has got on the blacklist

        There is an "add sender" / "add domain" to safe senders option -- have you tried that?

        Tom
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          Re: Outlook 2003 - Spam Folder - Captures incoming mail that is NOT spam

          NO - only on internal machines.

          Thanks for trying to help.

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