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Lync 2013 Cloud services limitations

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  • Lync 2013 Cloud services limitations

    Can anyone point me to some references on the limitations with Lync 2013 in the cloud? What are some pros and cons about cloud services with voice and video?

    How much of this list is still true to the limitations of current Lync Online services?

    The features not available are:
    ◾Searching for employees by their skillset in an on-premise SharePoint Server and SharePoint Online
    ◾Persistent group chat
    ◾Connect (federate) to IBM Sametime unified communications platform
    ◾IM/presence federation with XMPP networks such as Jabber and Google Talk
    ◾IM/presence with AOL and Yahoo
    ◾Authenticated experience in Lync Web App
    ◾Outlook delegation for scheduling online meetings
    ◾Generate a link to schedule a meeting via web page
    ◾Schedule an online meeting in Outlook Web App
    ◾Dial-in audio conferencing on Lync Server
    ◾Multimedia content upload
    ◾Screen shot capture (including annotation)
    ◾Interoperability with on-premise video conferencing systems
    ◾Make incoming/outgoing calls over the phone network (PSTN dialling)
    ◾Call hold/retrieve
    ◾Dial-out over the phone network (PSTN) for meetings
    ◾Advanced call controls including transfer, forward and simultaneous ring
    ◾Access to Exchange Online voice mail
    ◾Team calling
    ◾Delegation for voice, for example, boss delegates to secretary
    ◾Call park
    ◾Outgoing Direct Inward Dialing (DID) manipulation
    ◾Enhanced 9-1-1 for location by emergency services
    ◾Dial plans and policies
    ◾IP desk phone support
    ◾Survivable Branch Appliances for branch office resiliency
    ◾Call admissions control
    ◾Support for analog devices such as a fax
    ◾Response groups
    ◾Private line (secondary DID for executives)
    ◾Interoperation with third-party private branch exchange (PBX)
    ◾Presence interoperation with third-party PBX
    ◾Remote call control (RCC) (also known as “click-to-call”) with on-premises PBX
    ◾Malicious call trace
    ◾Unassigned number
    ◾Network Quality of Service (QoS) and Differentiated Services Code Point (DSCP)
    ◾Media path optimisation
    ◾Phone number management
    ◾Call detail recording (CDR) and billing reporting
    ◾Integration with call centre solutions (Aspect)
    ◾Connect to IP phones (Lync 2010 Phone Edition)
    ◾Advanced interface for receptionists (Lync 2010 Attendant client)
    ◾Legacy clients (eg. Office Communication for Mac, 2007 R2, Mobile for Windows Mobile 6.x)
    ◾Anti-malware scanning for meeting content and file transfers
    ◾Instant message archiving (server-side only)
    ◾Exchange Unified Messaging (UM) interoperation with Exchange Online
    ◾Exchange UM interoperation with Exchange on-premise
    ◾Use the same domain for Lync on-premise and Lync Online users
    ◾Splitting workloads (for example, running IM/presence/voice on-premises, and conferencing in the cloud)
    ◾Attendee/user reporting
    ◾Reporting (using call recording and Quality of Experience)
    ◾Server side APIs to connect to other programs
    Last edited by Stevenjwilliams83; 14th January 2014, 15:31.

  • #2
    Re: Lync 2013 Cloud services limitations

    Lync Online has no Enterprise Voice functionality. (There are plans to introduce EV but it is not generally available yet) Bar the ability to connect to the PSTN to make traditional voice calls Lync on prem and online are effectively the same. There are comparison charts available on the web but most of them if not all are out of date as they still show Hybrid Voice which was deprecated Q3 last year.