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  • MS Lync Installation Error

    Hi Experts,

    I am trying to install MS lync 2010 but it failed, i have pulled out the ff, form the log.

    MSI (s) (6C [09:47:30:449]: Product: Microsoft Lync 2010 - Update 'Lync (KB2737155)' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\epo_ guest\Tracing\Lync94725.log.

    MSI (s) (6C [09:47:30:449]: Windows Installer installed an update. Product Name: Microsoft Lync 2010. Product Version: 4.0.7577.4356. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Lync (KB2737155). Installation success or error status: 1603.

    MSI (s) (6C [09:47:30:449]: Note: 1: 1708
    MSI (s) (6C [09:47:30:449]: Product: Microsoft Lync 2010 -- Installation failed.

    Your feedback will be greatly appreciated!

    Thanks,
    Glennon8

  • #2
    Re: MS Lync Installation Error

    Originally posted by gLennOn8 View Post
    Hi Experts,

    I am trying to install MS lync 2010 but it failed, i have pulled out the ff, form the log.

    MSI (s) (6C [09:47:30:449]: Product: Microsoft Lync 2010 - Update 'Lync (KB2737155)' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\epo_ guest\Tracing\Lync94725.log.

    MSI (s) (6C [09:47:30:449]: Windows Installer installed an update. Product Name: Microsoft Lync 2010. Product Version: 4.0.7577.4356. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Lync (KB2737155). Installation success or error status: 1603.

    MSI (s) (6C [09:47:30:449]: Note: 1: 1708
    MSI (s) (6C [09:47:30:449]: Product: Microsoft Lync 2010 -- Installation failed.

    Your feedback will be greatly appreciated!

    Thanks,
    Glennon8
    What does the log file say??

    Comment


    • #3
      Re: MS Lync Installation Error

      it says: " Microsoft Lync 2010 - Update 'Lync (KB2737155)' could not be installed. Error code 1603."

      Comment


      • #4
        Re: MS Lync Installation Error

        Originally posted by gLennOn8 View Post
        Hi Experts,

        I am trying to install MS lync 2010 but it failed, i have pulled out the ff, form the log.

        MSI (s) (6C [09:47:30:449]: Product: Microsoft Lync 2010 - Update 'Lync (KB2737155)' could not be installed. Error code 1603. Additional information is available in the log file C:\Users\epo_ guest\Tracing\Lync94725.log.

        MSI (s) (6C [09:47:30:449]: Windows Installer installed an update. Product Name: Microsoft Lync 2010. Product Version: 4.0.7577.4356. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Lync (KB2737155). Installation success or error status: 1603.

        MSI (s) (6C [09:47:30:449]: Note: 1: 1708
        MSI (s) (6C [09:47:30:449]: Product: Microsoft Lync 2010 -- Installation failed.

        Your feedback will be greatly appreciated!

        Thanks,
        Glennon8
        That doesnt tell us a great deal. I presume you're trying to patch a Lync 2010 client?
        I also presume you're using the correct version of the patch either x86 or x64?
        And 'how' are you installing the update? Manually or via Group Policy?

        Comment


        • #5
          Re: MS Lync Installation Error

          http://social.technet.microsoft.com/...-e513bd0abd68/

          Please look at this site.

          It reports that it could be corrupt installer keys.

          Comment

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