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unable to upgrade exchange 2007 sp2 to sp3 - counter performance

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  • unable to upgrade exchange 2007 sp2 to sp3 - counter performance

    We are upgrading from Exchange 2007 SP2 to SP3.

    Exchange Server is on Windows 2008 Enterprise 64 bit OS -SP2

    DC is on windows 2008 Enterprise 32 bit OS - SP2

    When we run Exchange SP3 setup.exe GUI, it runs through the pre-requisites completely and then starts to configure the Hub Transport services but @ exactly 55% it throws an error window "Exchange Server Setup encountered an error"

    On repeating this process i noticed it throws the same error at 55% while "Performance COunter Configuring". Please find below the entries of exchangesetup.log


    [2/1/2015 2:17:36 PM] [0] Starting Microsoft Exchange 2007 Setup
    [2/1/2015 2:17:36 PM] [0] **********************************************
    [2/1/2015 2:17:36 PM] [0] Operating System version: Microsoft Windows NT 6.0.6002 Service Pack 2.
    [2/1/2015 2:17:36 PM] [0] Setup version: 8.3.83.6.
    [2/1/2015 2:17:36 PM] [0] Logged on user: chakfig\Administrator.
    [2/1/2015 2:17:37 PM] [0] Command Line Parameter Name='mode', Value='Upgrade'.
    [2/1/2015 2:17:37 PM] [0] Command Line Parameter Name='sourcedir', Value='J:\EXSP01\SP3'.
    [2/1/2015 2:17:37 PM] [0] Command Line Parameter Name='fromsetup', Value=''.
    [2/1/2015 2:17:37 PM] [0] ExSetupUI was started with the following command: '-mode:upgrade -sourcedir:J:\EXSP01\SP3 /FromSetup'.
    [2/1/2015 2:17:41 PM] [0] Setup is choosing the domain controller to use
    [2/1/2015 2:17:41 PM] [0] Setup is choosing a local domain controller...
    [2/1/2015 2:17:43 PM] [0] Setup has chosen the local domain controller PGCDC.chakfig.local for initial queries
    [2/1/2015 2:17:43 PM] [0] PrepareAD has been run, and has replicated to this domain controller; so setup will use PGCDC.chakfig.local
    [2/1/2015 2:17:43 PM] [0] Setup is choosing a global catalog...
    [2/1/2015 2:17:43 PM] [0] Setup has chosen the global catalog server PGCDC.chakfig.local.
    [2/1/2015 2:17:43 PM] [0] Setup will use the domain controller 'PGCDC.chakfig.local'.
    [2/1/2015 2:17:43 PM] [0] Setup will use the global catalog 'PGCDC.chakfig.local'.
    [2/1/2015 2:17:43 PM] [0] Exchange configuration container for the organization is 'CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=chakfig,D C=local'.
    [2/1/2015 2:17:43 PM] [0] Exchange organization container for the organization is 'CN=chakfig,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=chakfig,D C=local'.
    [2/1/2015 2:17:43 PM] [0] Setup will search for an Exchange Server object for the local machine with name 'PGCVMEXG'.
    [2/1/2015 2:17:43 PM] [0] Exchange Server object found : 'CN=PGCVMEXG,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=chakfig,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=chakfig,D C=local'.
    [2/1/2015 2:17:43 PM] [0] The following roles are unpacked: BridgeheadRole ClientAccessRole MailboxRole AdminToolsRole
    [2/1/2015 2:17:43 PM] [0] The following roles are installed: BridgeheadRole ClientAccessRole MailboxRole AdminToolsRole
    [2/1/2015 2:17:43 PM] [0] The local server has some Exchange files installed.
    [2/1/2015 2:17:43 PM] [0] Setup will use the path 'J:\EXSP01\SP3' for installing Exchange.
    [2/1/2015 2:17:43 PM] [0] Setup will discover the installed roles from server object 'CN=PGCVMEXG,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=chakfig,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=chakfig,D C=local'.
    [2/1/2015 2:17:43 PM] [0] 'BridgeheadRole' is installed on the server object.
    [2/1/2015 2:17:43 PM] [0] 'ClientAccessRole' is installed on the server object.
    [2/1/2015 2:17:43 PM] [0] 'MailboxRole' is installed on the server object.
    [2/1/2015 2:17:43 PM] [0] The server is cluster type: 'None'.
    [2/1/2015 2:17:43 PM] [0] The requested cluster type: 'None'.
    [2/1/2015 2:17:43 PM] [0] The installation mode is set to: 'BuildToBuildUpgrade'.
    [2/1/2015 2:17:43 PM] [0] An Exchange organization with name 'chakfig' was found in this forest.
    [2/1/2015 2:17:43 PM] [0] Active Directory Initialization status : 'True'.
    [2/1/2015 2:17:43 PM] [0] Schema Update Required Status : 'False'.
    [2/1/2015 2:17:43 PM] [0] Organization Configuration Update Required Status : 'False'.
    [2/1/2015 2:17:43 PM] [0] Domain Configuration Update Required Status : 'False'.
    [2/1/2015 2:17:43 PM] [0] The locally installed version is 8.3.83.6.
    [2/1/2015 2:17:43 PM] [0] Exchange Installation Directory : 'C:\Program Files\Microsoft\Exchange Server'.
    [2/1/2015 2:17:43 PM] [0] The backup copy of the install path is 'C:\Program Files\Microsoft\Exchange Server'.
    [2/1/2015 2:17:43 PM] [0] The backup copy of the previously installed version is '8.2.176.2'.
    [2/1/2015 2:17:43 PM] [0] Setup is determining what organization-level operations to perform.
    [2/1/2015 2:17:43 PM] [0] Because the value was specified, setup is setting the argument OrganizationName to the value chakfig.
    [2/1/2015 2:17:43 PM] [0] The installed .msi file is current for this version of setup.
    [2/1/2015 2:17:43 PM] [0] RootDataHandler has 1 DataHandlers
    [2/1/2015 2:17:47 PM] [0] Validating options for the 4 requested roles
    [2/1/2015 2:17:47 PM] [0] UpgradeModeDataHandler has 5 handlers and 5 work units
    [2/1/2015 2:17:52 PM] [0] Validating options for the 4 requested roles
    [2/1/2015 2:17:52 PM] [0] UpgradeModeDataHandler has 5 handlers and 5 work units
    [2/1/2015 2:17:53 PM] [0] **************
    [2/1/2015 2:17:53 PM] [0] Setup will run the task 'test-setuphealth'
    [2/1/2015 2:17:53 PM] [1] Setup launched task 'test-setuphealth -DomainController 'PGCDC.chakfig.local' -DownloadConfigurationUpdates $true -ExchangeVersion '8.3.83.6' -Roles 'Bridgehead' -ScanType 'PrecheckUpgrade' -SetupRoles 'Bridgehead','ClientAccess','Mailbox','AdminTools' -TargetDir 'C:\Program Files\Microsoft\Exchange Server''
    [2/1/2015 2:17:53 PM] [1] Beginning processing.
    [2/1/2015 2:18:19 PM] [1] Beginning processing.
    [2/1/2015 2:18:19 PM] [1] Administrator Active Directory session settings are: View Entire Forest: 'True', Configuration Domain Controller: 'PGCDC.chakfig.local', Preferred Global Catalog: 'PGCDC.chakfig.local', Preferred Domain Controllers: '{ PGCDC.chakfig.local }'
    [2/1/2015 2:18:19 PM] [1] Searching objects "PGCVMEXG" of type "Server" under the root "$null".
    [2/1/2015 2:18:19 PM] [1] Previous operation run on domain controller 'PGCDC.chakfig.local'.
    [2/1/2015 2:18:19 PM] [1] Previous operation run on domain controller 'PGCDC.chakfig.local'.
    [2/1/2015 2:18:19 PM] [1] Preparing to output objects. Maximum result set size "unlimited".

    [2/1/2015 2:20:12 PM] [1] Processing component 'Common Perf Counters ' (Configuring performance counters).
    [2/1/2015 2:20:12 PM] [1] Executing 'new-perfcounters -DefinitionFileName ExchangeTopologyPerformanceCounters.xml', handleError = True
    [2/1/2015 2:20:12 PM] [2] Launching sub-task '$error.Clear(); new-perfcounters -DefinitionFileName ExchangeTopologyPerformanceCounters.xml'.
    [2/1/2015 2:20:12 PM] [2] Beginning processing.
    [2/1/2015 2:20:12 PM] [2] Processing file: C:\Program Files\Microsoft\Exchange Server\Setup\Perf\ExchangeTopologyPerformanceCount ers.xml
    [2/1/2015 2:20:12 PM] [2] Performance counter name is Latest Exchange Topology Discovery Time in Seconds, type is NumberOfItems32.
    [2/1/2015 2:20:12 PM] [2] Performance counter name is Number of Exchange Topology Discoveries, type is NumberOfItems32.
    [2/1/2015 2:20:12 PM] [2] Performance counter name is Number of Siteless Servers, type is NumberOfItems32.

    ---------------------------------------------------------------------------------------------------------------------------------------------------------

    Appreciate if someone can help us move forward in this scenario.
    We have

    1. disabled anti virus and tried.
    2. removed watermarks and action entries in the registry
    3. tried almost everything mentioned on google but i am not able to move forward.
    Please help. we need this as part of our migration to Exchange 2013 for co-existence.
    Thank you.
    Philip

  • #2
    Re: unable to upgrade exchange 2007 sp2 to sp3 - counter performance

    Have you tried a fresh download of Exchange 2007 SP3?
    Odd installation errors like this are often a result of a bad download and resolved by getting a new one.
    Also ensure that you extract and install the update from the local machine, and not across a network share.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: unable to upgrade exchange 2007 sp2 to sp3 - counter performance

      Hi Simon,

      Thank You for your reply. I have tried 2 fresh installation files from Microsoft Download Websites and still face the same issue.

      Can you point me in the right direction for a valid download.

      Thanks

      Philip

      Comment

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