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  • user complaining about mail sending and receiving issue

    Hi members

    In Exchange Server 2010 Environment, User complaining about mail sending and receiving issue.. How to resolve this issue with step by step...
    What is Inter-meeting and how to resolve issues related to it ?


    Thank

  • #2
    Re: user complaining about mail sending and receiving issue

    First step - gather more information
    If this were a garage, you have said "my car won't start" - we need more details to give any answer apart from pure guesswork

    What mail client?
    What Exchange version?
    What is actual problem?
    What have you done so far?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: user complaining about mail sending and receiving issue

      Originally posted by Ossian View Post
      First step - gather more information
      If this were a garage, you have said "my car won't start" - we need more details to give any answer apart from pure guesswork
      Actually - we'd tell you to bring your car in, then run diagnostics on it then tell you you need new oil, sparkplugs and timing belt.

      have you looked at message tracking to see what happens with the emails ?
      is it all emails or some emails, only to partiuclar domains, are they getting bounce messages?
      Is the sun over the yardarm ?
      Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

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