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  • Iphone no body of emails

    Hi

    I have a W2K8 R2 server. I have installed exchange 2010.

    I face an issue with outlook anywhere via smartphones and iphones. Smartphones can not see the body of emails and can not sent emails.

    My external (public) domain is company.com
    My local domain is company.local
    Outlook Anywhere external host name is configured as mailbox.company.com
    I have created an public DNS entry mailbox.company.com that point to my static IP.
    I have created a local DNS entry mailbox.company.com that points to local server

    The following router ports are forwarded to exchange server
    TCP/UDP 135
    TCP/UDP 587
    TCP/UDP 1029
    TCP/UDP 6001
    TCP/UDP 80


    I am sure that the certificate that i have created is not right.
    From testexchangeconnectivity.com the issue is on autodiscovery
    Could you please help me how to create an internal certificate ??

  • #2
    Re: Iphone no body of emails

    Firstly you don't require any of those ports to open for Exchange. 443 is the port used by Outlook Anywhere and client connectivity to Exchange Web Services, which the Connectivity Analyzer would have highlighted. Id look at closing them promptly as you're advertising ports that make your installation insecure.
    Ensure you have configured auto-discover correctly with the correct names and relevant DNS entries. Then test with the connectivity analyzer which will tell you exactly where your configuration is broken. Lastly when creating a certificate you ideally require a certificate from a Public CA, not an internal cert issued from an internal CA or self signed.

    http://www.msexchange.org/articles_t...odiscover.html

    Have a look at the article above from Jaap Wesselius it should help with your issue.

    Comment


    • #3
      Re: Iphone no body of emails

      Mobile devices don't use Outlook Anywhere. Outlook Anywhere is for Outlook Only.
      The host name that is used by mobile devices is configured under ActiveSync.

      I agree about closing the ports. The self signed certificate generated by Exchange is not supported for use with either Outlook Anywhere or ActiveSync and if you haven't already, replace with a commercial signed certificate.

      Simon.
      --
      Simon Butler
      Exchange MVP

      Blog: http://blog.sembee.co.uk/
      More Exchange Content: http://exchange.sembee.info/
      Exchange Resources List: http://exbpa.com/
      In the UK? Hire me: http://www.sembee.co.uk/

      Sembee is a registered trademark, used here with permission.

      Comment


      • #4
        Re: Iphone no body of emails

        I have a Windows 2008 R2 Foundation server with exchange 2010.
        The project is to configure smartphones and iphones to connect to exchange server and see messages etc ouside the company.The server is configured as domain controller.
        Technical specs
        Server name= server.company.local
        Register site = company.com
        An DNS external entry is mailbox.company.com ( Host A) that point to external Ip of my site.
        443 port is open and point to server.
        I have requested a public certificate from godaddy.com that contains the following names
        Mailbox.company.com ( as default)
        Autodiscover.company.com
        Autodiscover.company.local
        Mailbox.company.local
        Some anyone help me what else to do in order to close

        Comment


        • #5
          Re: Iphone no body of emails

          It is not supported to have Exchange 2010 on Foundation edition of Windows.

          Simon.
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
          More Exchange Content: http://exchange.sembee.info/
          Exchange Resources List: http://exbpa.com/
          In the UK? Hire me: http://www.sembee.co.uk/

          Sembee is a registered trademark, used here with permission.

          Comment

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