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  • Exchange 2010 Global Mailbox

    Hello,

    I have a client with 4 users that works mostly with the mail.
    Today he works thru POP3 while the provider configure global mailbox which include each mail that sent to the organization.

    The goal is to move to exchange 2010 and here my question:
    Because each mail must be forward to the global mailbox and each user must see this mailbox in his outlook and sometime send mail from it I read that it could be sync problem when configuring specific mailbox to more than 4 stations/devices. I forgot to mention that "global mailbox" must be sync also on two smart phones so in total it's six.

    Is there an elegant and stable solution for this situation? I understand that i can create Journal mailbox, but i'm not sure if it's the proper solution.

  • #2
    Re: Exchange 2010 Global Mailbox

    There isn't an elegant resolution to your problem, mainly because the way that they are working isn't usual and therefore Exchange hasn't been designed to take that in to account.

    There is no "catch all" facility built in to Exchange, so you would have to specify email addresses somewhere. Are individuals going to have their own mailboxes as well? If not, then I fail to see the point in deploying Exchange. You will be unable to use any of the collaboration functionality.

    Journaling is about the only option available to you if you want all email sent and received to be seen in a single mailbox. That journal mailbox will contain all email sent through Exchange, you cannot exclude anything. That is going to bring in privacy concerns.

    Being blunt, it is a horrible solution which I would be strongly discouraging the client from continuing.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Exchange 2010 Global Mailbox

      Hi Simon

      Thank you for your reply.

      Each user is going to have it's own mailbox and the global one will be shared on each outlook client.
      I only afraid that there will be sync issues but if i understood you there wasn't suppose to be.

      Comment


      • #4
        Re: Exchange 2010 Global Mailbox

        The only way you would get sync issues would be if the additional mailbox is cached on the clients. If you don't cache it (so run live) then there is nothing to sync.

        Journaling will capture all email that is sent through the system, that will include internal and external email. If that can then be viewed by all staff that introduces significant data protection and privacy concerns. While it may be a small company, that doesn't mean they are above the laws that exist in most countries.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Exchange 2010 Global Mailbox

          So , if i won't use cache mode on each client and by the time the mailbox will grow for example to 20 giga won't it affect the time of openning outlook?

          Comment


          • #6
            Re: Exchange 2010 Global Mailbox

            If you aren't using cached mode then everything is done live. A 20gb mailbox wouldn't be a problem if you have kept the number of items in the Inbox below about 5,000.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: Exchange 2010 Global Mailbox

              Originally posted by user45 View Post
              So , if i won't use cache mode on each client and by the time the mailbox will grow for example to 20 giga won't it affect the time of openning outlook?
              Strictly speaking there is no mailbox limit in Exchange. The obvious limitation being your DB and storage. If you are going to have mailboxes of that size then as indicated 'online' mode is the more sensible method. That said the folder limit in Exchange 2010 is 100,000. So its highly likely that a mailbox of that size is going to cause wider server related issues once it exceeds the item count. Which is likely for a mailbox of that size.

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