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Exchange 2010 - Transport Rules and Public Folders

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  • Exchange 2010 - Transport Rules and Public Folders

    Hi @ all


    i have create a transport rule which Bcc all the outgoing emails from a specific user to an email enable pubic folder.

    when the user use an external email in the 'To' field, the mail goes to the public folder...so far so good
    But when the user sends an email and the 'To' or the 'Cc' fields contains an internal email, the mail does not appear in the public folder.

    So, Keep in mind theses :

    -The user has 'create' rights in the specific public folder

    -The Mail Client (Outlook 2010) does not contain any local rules

    -There are additional identical transport rules with the same conditions and
    actions but corresponding on different users and they work just fine. I can not see any differences between those users.

    -when i run the exchange's message tracking tool, i get the below report :

    Delivery Report for TEST-OUT ‎([email protected])‎


    Pending
    11/13/2012 5:40 PM MailServer.domain.com
    This message was sent to the recipient due to a rule set by your organization.

    11/13/2012 5:40 PM MailServer.domain.com
    Delivery for this message is delayed. The system will continue trying to deliver the message.

    Delivered
    11/13/2012 5:40 PM MailServer.domain.com
    The message was successfully delivered.


    Any ideas...thanks

  • #2
    Re: Exchange 2010 - Transport Rules and Public Folders

    You should probably grant "Default" contributor permissions to the folder in question. That will get round authenticated/unauthenticated users. Contributor allows an email to be delivered, but they cannot see or access the folder.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Exchange 2010 - Transport Rules and Public Folders

      Hi,

      well the user permissions for that folder are 'Create, Read,Edit,Visible' and the 'default' has already contributor permissions.

      What it bothers me is that the mail goes to the public folder only when the 'Cc' field does not contain any internal mail address and as i said the transport rule does not contain any exceptions that should create this issue.
      so what else could be a possible cause ?

      For the rest of my users, their transport rules works just fine. All the users have the same permissions on the public folder.

      thanks

      Comment


      • #4
        Re: Exchange 2010 - Transport Rules and Public Folders

        If you have it pinned down to a specific user then it has to be something about the user account that is causing the problem.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment

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