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How to point User Email Box to the New User Logon Name?

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  • How to point User Email Box to the New User Logon Name?

    Hi,

    An employee just recently got married. She would like to change her last name. Let’s say her user name is Jane Smith and she changed it to Jane Brown. Her user logon name is jsmith, I would like to change it to jbrown.

    I created jbrown in the “Active Directory” BUT now, in exchange 2010 how to point jsmith mailbox to her new user logon name jbrown?

    Here what we are running.

    Windows Server 2008 Standard R2
    Active Directory 6.1
    Exchange 2010 sp1

  • #2
    Re: How to point User Email Box to the New User Logon Name?

    There are two ways I deal with name changes.

    1. Rename the existing account. That just changes the display name. DO NOT touch the alias, as that will break replies to old emails, meetings etc.

    2. Create a new account, new mailbox. Export the content from the old mailbox in to the new mailbox. Then forward the old account to the new account and hide the old account from the GAL. The old account still exists so that people can reply to old email, and selecting the user from their nickname list still works etc.

    Option 2 is more common with divorces because it completely removes the old name. Option 1 can mean that the old name is seen - "Jane Smith <jjones>"

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
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    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: How to point User Email Box to the New User Logon Name?

      Watch out for changing the user name if you have My Docs redirection in place, as that will break. SBS warns you about this, normal Windows/Exchange does not AFAIK.
      BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
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      Cruachan's Blog

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