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Exchange accoutn sending blank emails

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  • Exchange accoutn sending blank emails


    Having an issue regarding one exchange account. The account is Office365, hosted on the cloud, and using Outlook 2010.

    The sender is sending and receiving emails fine, no errors through Outlook or in EventLogs, but intermittantly (maybe one in every 2 emails, or more..), his account will send a blank email directly after he sends an email to a recipient. The blank email shows up in sent items, and it also occurs with meeting requests.

    I have setup a new profile for this user in Outlook and this did not help. The only suggestions I could find on Google were got to do with HTML formatting in emails, but this is in regards to just emails ''appearing'' blank, rather than an extra email being sent.