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Help needed with configuration of a secondary domain in Exchange 2007

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  • Help needed with configuration of a secondary domain in Exchange 2007

    Hi all,

    I am hoping that somebody here can help an inexperienced Exchange user with what I am hoping is a fairly simple task that I am struggling to get to grips with!

    We have an existing Exchange 2007 server running 100% OK with a ".co.uk" external domain, together with 20 internal mailbox users, and perhaps 10 distribution groups.

    I need now to configure a secondary ".com" mail address to come into the server and be distributed to 3 existing users.
    It will be for a single mail address only on the dotcom mail address - so, the new address of [email protected] will come into the server and be distributed out to 3 existing users.

    So far (with the help of information found on here already), I have managed to configure the exchange server to acccept the new domain by adding a new authoratitive entry into the Accepted Domains tab under Hub Transport of the Organisation Configuration area.

    Where I am really struggling now is to understand what steps I need to take next to create a Distribution Group that will work with the new ".com" domain and then add the existing 3 users that will receive the email.

    I have made various attempts to achieve this but the distribution group is always created using the ".co.uk" domain and I cannot figure out how to change this.

    By adding the mail address of [email protected] to an existing recipient addresses configuration, I can receive mail into their mailbox on the account, but the configuration of a working distribution group is driving me insane!

    Finally, I also need to be able to send out replies to any mail using the ".com" domain, and was wondering if this aspect will require further configuration?

    Any help that anyone can provide would be gratefully received

    Thanks in advance....
    Last edited by SkySurfer; 8th March 2012, 11:37.

  • #2
    Re: Help needed with configuration of a secondary domain in Exchange 2007

    Not really sure why this is causing you a problem, and your question doesn't say very much about what the actual problem is.

    Simply add the email address to the group, turn off the option to allow the email to be set automatically and then set the default email address to the .com.

    Finally in Delivery restrictions, turn off the option that all senders have to be authenticated.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: Help needed with configuration of a secondary domain in Exchange 2007

      Hi Sembee,

      Many thanks for replying to my original post - apologies for not making my problem clearer, I had hoped I had given enough info.

      I think my main problem is that I am lacking that all important "MVP" suffix to my name!
      I only have limited experience with Exchange and the secondary domain scenario is a new one for me.

      However, your reply included information about the one obvious mistake I was making and that was not clearing the "automatically update" option in the new group, thereby not allowing me to set the .com address as default.
      So, with that sorted, all incoming mail to the .com address is now filtering through the new distribution group without any problems.

      I have one final query that maybe you (or anyone else!) may be able to help me with?

      When mail comes in on the .com address, it hits the distribution group and is resent out to 3 recipients in the company.
      However, when they reply to that email, the outgoing response is being sent on the original (primary) .co.uk domain.
      Is there a way for responses to these mails to go back out using the .com addressing?

      Thanks again....

      Comment


      • #4
        Re: Help needed with configuration of a secondary domain in Exchange 2007

        Replies will go out with the default domain of the user. Nothing you can do to change that based on what they are replying to.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: Help needed with configuration of a secondary domain in Exchange 2007

          Hi Simon,

          Many thanks for replying so quickly.

          I had a sneaky feeling that this would be the case - however, not the end of the world! C'est La Vie and all that....

          Thanks once again for your assistance though.

          Comment

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