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Exchange 2010, Outlook 2011, and OWA 2003

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  • Exchange 2010, Outlook 2011, and OWA 2003


    We've run up against an annoying issue that affects some of our mac-using clients with mailboxes on our Exchange 2010 servers. They're using Outlook 2011 on their Macs and for the most part it's problem free, but when they send an email with attachments to a mailbox that is still on our Exchange 2003 servers (we're mid-migration) and that client checks their mail via OWA they see no attachments. The attachment icon is there and they can see them in whatever local client they use (Outlook of any version), but they do not show in OWA.

    There is an almost identical issue documented by MS when sending via OWA2010 to OWA2003 that is published at MS Knowledge Base ID 2400041 (I'd post the URL but am currently not allowed). The fix detailed there clears things up for OWA2010 -> OWA2003 but the problem still exists for Outlook2011 -> OWA2003.

    Does anyone have any ideas as to what is going on here?