Announcement

Collapse
No announcement yet.

Outlook 2010 not syncing with exchange 2010

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Outlook 2010 not syncing with exchange 2010

    Hi There

    I am having a sync problem with Outlook 2010 and exchange 2010. If I go to Inbox Properties then Synchronization, "Last synchronized on: 06/02/2012 9.35" it is now 14.16, so iver 4 hours ago. The "Server folder contains: 6858 Item(s), Offline folder contains 6849 Item(s)".

    Where can I find logs to trouble shoot this issue?

    This is happening on 2 of my client PCs.

    Thanks for any help


    PS its not happening on my iOS devices.

  • #2
    Re: Outlook 2010 not syncing with exchange 2010

    Originally posted by Hijinxx View Post
    Hi There

    I am having a sync problem with Outlook 2010 and exchange 2010. If I go to Inbox Properties then Synchronization, "Last synchronized on: 06/02/2012 9.35" it is now 14.16, so iver 4 hours ago. The "Server folder contains: 6858 Item(s), Offline folder contains 6849 Item(s)".

    Where can I find logs to trouble shoot this issue?

    This is happening on 2 of my client PCs.

    Thanks for any help


    PS its not happening on my iOS devices.
    What do you have their send/receive schedule set to? Are the Outlook clients showing as "connected to Exchange" ? You can enable troubleshooting from File>options>advanced>enable trouble shooting. Though i doubt that will help much. Just ensure the Outlook clients can communicate with Exchange. If they can consider recreating their MAPI profile and deleting their current .ost

    Comment


    • #3
      Re: Outlook 2010 not syncing with exchange 2010

      Hi There

      I am using outlook Anywhere to connect to my exchange server so there is no send/Receive profile.

      It shows as connected to the exchange server.

      Outlook tells me that all folders are up-to date which is not the case as when I go into properties of that folder I can see more items on the Server then stored locally. Basically it only syncs when I restart outlook.

      Comment


      • #4
        Re: Outlook 2010 not syncing with exchange 2010

        Originally posted by Hijinxx View Post
        Hi There

        I am using outlook Anywhere to connect to my exchange server so there is no send/Receive profile.

        It shows as connected to the exchange server.

        Outlook tells me that all folders are up-to date which is not the case as when I go into properties of that folder I can see more items on the Server then stored locally. Basically it only syncs when I restart outlook.
        If it is showing as "Connected" you are using cached exchange mode. Otherwise it would say "online". Seeing as you have connectivity as i already said modify your send/receive schedule. It doesn't matter that you're using OA you can still modify the frequency of the synchronization from there.

        Click on Send/Receive in the ribbon>send/receive groups>define schedule.

        Comment


        • #5
          Re: Outlook 2010 not syncing with exchange 2010

          removed account and re installed outlook, all ok now. Thx for the help.

          Comment

          Working...
          X