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Emailxtender Services not starting after Exchange 2010 ADprep

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  • Emailxtender Services not starting after Exchange 2010 ADprep

    I am currently carrying out an Exchange 2003 to Exchange 2010 with SP1 upgrade. Following an Exchange 2010 ADprep and introduction on Exchange servers, 2 x CAS/HT and 3 x MB, the services of emailxtender will no longer start. You can see in the list of servers that it can point to that the one Exchange 2003 server that the customer has is ticked. The two new Exchange 2010 CAS servers are visible but not ticked.

    The provider stated that emailxtender is not supported with Exchange 2010 to the end that you need to un-archive mail into the Exchange 2003 mailboxes. All mailboxes are still on Exchange 2003.

    Has anyone ever come across this issue?

    I have found this post, which refers to an issue after mailboxes have been migrated to Exchange 2010.

    https://community.emc.com/message/564035

    Thanks in advance.
    Last edited by Virtual; 22nd November 2011, 13:51. Reason: Added content link

  • #2
    Re: Emailxtender Services not starting after Exchange 2010 ADprep

    does mailxtender work with Ex07?> I only ask because I find it amazing that they don't support Ex10.
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    • #3
      Re: Emailxtender Services not starting after Exchange 2010 ADprep

      Thanks for the reply. There is an updated version called SourceOne I believe that does support Exchange 2010. I am not sure of the support with Exchange 2007.

      It's the first time I have come across the product.

      In the end, the issue was a faulty MAPI profile. Whether it was related to the Exchange 2010 ADPREP, we'll never know but at least it was resolved.

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