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Outlook Anywhere on Exchange 2010 Not Working

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  • Outlook Anywhere on Exchange 2010 Not Working

    Hello,

    We have a new server installed.
    Windows 2008 R2 with Exchange 2010 SP1
    On the firewall there is only port 80 & 443 open


    Over the WAN the RPC over HTTPS doesn't work.

    Here is what i try already
    I want to www testexchangeconnectivity . com
    and the result is
    Attenpting to ping RPC endpoint 6001 (exchange information store) on server XXX.XX.local
    The attempt to ping the endpoint failed.
    Additional details The RPC_S_SERVER_UNAVAILABLE error (0x6ba) was thrown by the RPC Runtime process.


    I try to telnet from the server itself the port 6001,6002 & 6004
    and i recieve this response : ncacn_http/1.0

    I try to restart the server doesn t help.
    I try to go the the webpage: https server . xxx. com /RPC
    , I see the owa screen where i need to put the username and password and after putting them i recieve
    BAD REQUEST

    I try the rpcping
    RPCPinging proxy server server.XXXX.com with Echo Request Packet
    Sending ping to server
    Response from server received: 200
    Pinging successfully completed in 652ms


    I don t know what more to try please please help me

  • #2
    Re: RPC Exchange 2010

    Have you enabled Outlook Anywhere in Exchange and installed the RPC Proxy feature?
    BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
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    Cruachan's Blog

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    • #3
      Re: RPC Exchange 2010

      Originally posted by cruachan View Post
      Have you enabled Outlook Anywhere in Exchange and installed the RPC Proxy feature?
      Yes both outlook anywhere and rpc proxy feature are installed

      Comment


      • #4
        Re: RPC Exchange 2010

        Originally posted by michaelcdf View Post
        Hello,

        I try to go the the webpage: https server . xxx. com /RPC
        , I see the owa screen where i need to put the username and password and after putting them i recieve
        Do you mean you are seeing the OWA login page when you go to /RPC on the server? If so then that is going to be a major problem.
        What have you changed in IIS away from the default? Something has been changed. Have you attempted to configure the server so that users don't have to enter /owa in the URL?

        Outlook Anywhere on Exchange 2010 either works, or it doesn't. Unlike Exchange 2003 where registry changes were required and other things, the server does everything for you. However if you have been fiddling around with IIS then it can stop working.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

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        • #5
          Re: RPC Exchange 2010

          Originally posted by Sembee View Post
          Do you mean you are seeing the OWA login page when you go to /RPC on the server? If so then that is going to be a major problem.
          What have you changed in IIS away from the default? Something has been changed. Have you attempted to configure the server so that users don't have to enter /owa in the URL?

          Outlook Anywhere on Exchange 2010 either works, or it doesn't. Unlike Exchange 2003 where registry changes were required and other things, the server does everything for you. However if you have been fiddling around with IIS then it can stop working.

          Simon.
          Hi Simon,

          Yes I do see the owa login page, it was my mistake I put a redirect on the default web site.
          I have now correct the problem but it is still now working.

          Is there a way to reset the default settings for IIS7 ?
          or reset the owa installation ?

          thanks

          Comment


          • #6
            Re: Outlook Anywhere on Exchange 2010 Not Working

            The only way to reset things is to disable Outlook Anywhere, remove the RPC Proxy from Windows Components. Then remove the OWA, EWS, ActiveSync etc virtual directories using the remove-owavirtualdirectory etc, then create them fresh using new-owavirtualdirectory etc. Finally reinstall RPC Proxy and enable Outlook Anywhere again.

            It is documented on Technet somewhere.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: Outlook Anywhere on Exchange 2010 Not Working

              Hi Guys

              Everything is working now, thanks for your help

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