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  • 0X8004010F error

    I have a PC which is not a member of the domain, using Outlook 07 and rpc over https with exchange 2007.
    I get the following error when performing a send/receive.
    Microsoft Exchange offline address book Not downloading Offline address book files. A server (URL) could not be located. 0X8004010F
    The exchange server local address is server.domain.local.
    The external address is remote.domain.ie
    When I run the test email auto configuration it fails, attempting to connect to https://autodiscover.domain.ie/autodiscover.xml.
    Domain.ie is the website address. It is on a different wan IP and has nothing to do with the exchange server.
    How do I configure autodiscovery so that the client looks to remote.domain.ie rather than domain.ie. Is this done in the external dns control panel or on the exchange server itself?

  • #2
    Re: 0X8004010F error

    Has to be done on external DNS
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: 0X8004010F error

      In the external dns control panel, there is an A record for remote.domain.ie pointing to the IP of the exchange server, and also an A record for domain.ie pointing to the website IP.

      as the email address are @domain.ie, the autodiscover is trying to connect to the website url (ip) rather than the exchange url.

      How can I force it to connect to the exchange url?

      Comment


      • #4
        Re: 0X8004010F error

        Normally you create an A record for autodiscover.domain.com
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          Re: 0X8004010F error

          Autodiscover connects to a number of predefined URLs. The main one being autodiscover.example.com.
          It can also connect to an SRV record, which can point it at your Exchange server.

          The use of "remote" would tend to indicate that you are using SBS. If that is the case, then it gets more complicated.
          SBS has been designed to be used with a single name SSL certificate and SRV records, unfortunately most DNS providers do not support SRV records.

          Therefore you need to establish whether
          a. You have a commercial SSL certificate, and whether it is a UC (aka SAN or multiple name) certificate.
          b. Your external DNS host supports SRV records.

          Once you have that information, then further advice can be given.

          You also need to ensure that the server was configured using the wizards so that the correct information is entered in to Exchange in the correct places so that Autodiscover returns the correct information to the client.

          Simon.
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
          More Exchange Content: http://exchange.sembee.info/
          Exchange Resources List: http://exbpa.com/
          In the UK? Hire me: http://www.sembee.co.uk/

          Sembee is a registered trademark, used here with permission.

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          • #6
            Re: 0X8004010F error

            Using SBS 2008.
            Have a go daddy ssl cert but it is not a UCC,SAN or multiple domain certificate .
            I am waiting on provider to advise if the dns control panel supports srv records.
            Where do you suggest I go from here?

            Comment


            • #7
              Re: 0X8004010F error

              Until you know, it isn't possible to answer further.
              If they can, then there are instructions for using SRV records for autodiscover.
              If they cannot, then you will have to change the SSL certificate for a UC certificate and do autodiscover via the host name method.
              http://exchange.sembee.info/2007/install/sbs2008ssl.asp

              Simon.
              --
              Simon Butler
              Exchange MVP

              Blog: http://blog.sembee.co.uk/
              More Exchange Content: http://exchange.sembee.info/
              Exchange Resources List: http://exbpa.com/
              In the UK? Hire me: http://www.sembee.co.uk/

              Sembee is a registered trademark, used here with permission.

              Comment


              • #8
                Re: 0X8004010F error

                The provider informs me they do not support SRV records.

                Do I need to purchase a new ssl and replace the existing one, and do I configure autodiscover via the host name within the exchange server?

                Joe

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                • #9
                  Re: 0X8004010F error

                  The autodiscover host name (autodiscover.example.com) is created on your external DNS. It is not required internally unless you have clients on your network connecting to Exchange who are NOT members of the domain.

                  Simon.
                  --
                  Simon Butler
                  Exchange MVP

                  Blog: http://blog.sembee.co.uk/
                  More Exchange Content: http://exchange.sembee.info/
                  Exchange Resources List: http://exbpa.com/
                  In the UK? Hire me: http://www.sembee.co.uk/

                  Sembee is a registered trademark, used here with permission.

                  Comment

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