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Trusted domain/linked mailbox/OWA shared mailbox fail.

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  • Trusted domain/linked mailbox/OWA shared mailbox fail.

    I have a exchange server 2007 and Outlook 2007 clients.
    we have a trusted doman and linked mailboxes in the trusted domain.
    users in the trusted domain can not use out of office or add in shared mailboxes.

    when i tried to do the test e-mail i get an error saying:
    autoconfiguration was unable to determine your settings

    when i try to do the out of office i get the error:
    You Out Of Office settings cannot be displayed, because the server is currently unavailable. Try again later.

    When i try to add a shared mailbox i receive the error
    Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location.

    I have checked this key on the client::
    Outlook 2007: HKCU/Software/Microsoft/Office/12.0/Outlook/Autodiscover
    And there is nothing that mentions about the domain that im on,

    In this directory C:\PROGRA~1\MICROS~2\Office12\OUTLOO~1 there is no .xml file for my domain.

    Please can you assist
    Please remember to award reputation points if you have received good advice.
    I do tend to think 'outside the box' so others may not always share the same views.

    MCITP -W7,
    MCSA+Messaging, CCENT, ICND2 slowly getting around to.

  • #2
    Re: Trusted domain/linked mailbox/OWA shared mailbox fail.

    I am having the same issue except I am running running Exchange 2010. I have confirmed it is only with linked mailboxes on trusted domains. Any mailbox on the parent domain works just fine. The users with linked mailboxes also have full access to out of office settings through our front end web interface but not on their Exchange clients.