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  • Smartphone management on Exchange 2007

    Hi all,

    currently we have 18 blackberry devices on BESX on our Exchange 2007 box.
    In the next few months we will be considering whether its worth replacing the blackberrys with smartphones.
    Now currently we don't really use anything more than the default I.T. policy in BESX, but with smartphones there's a greater chance that users will be installing app and all sorts of garbage that's not really business essential.
    Can Exchange 2007 or maybe some 3rd party software offer a policy based managment solution for smartphones (android and possibly iphone), so we can centrally deploy app installs and manage lock downs like data limits etc?

    Many thanks for any help offered.

  • #2
    Re: Smartphone management on Exchange 2007

    You have to go to third party if you want anything even close to BESx. Personally I would stick to BES myself.

    The major cross platform management tool is Good - http://www.good.com/
    There are others. However because of licencing costs it may well end up more expensive than your BESx platform.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Smartphone management on Exchange 2007

      Thanks for the info Sembee.

      Having used BES for 4 years now, more recently BESX for the pas year (ish), i find that since RIM gave away BESX there seems to be more glitches in it. Every so often (more regularly than i'd like) i have to reboot the exchange server because our users can no longer send mail from their device. It may actually only happen to one or two users, but nothing short of a server reboot will fix it.

      I'll explore BESX a little more to see if we can make better use of it, as currently we only use it for push email and that's it. There are no differing policies from one device to the next as we've never seen the need.

      If i'm right you can only enable sync'ing a smartphone with exchange and that's about it?

      I think i need to dig some more.

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      • #4
        Re: Smartphone management on Exchange 2007

        I haven't looked into it fully, as we don't have the need at present, but I think Exchange 2010 offers a lot more in terms of ActiveSync policies than 2007.

        I'm not a huge fan of BESx, unless it can be put on a dedicated server/VM. Far too chatty in the event logs and has too many pre-reqs that have no place on a server IMO. Actually if it just created it's own log category that would be a good start, makes it hard to sort through the application logs.
        BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
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        Cruachan's Blog

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        • #5
          Re: Smartphone management on Exchange 2007

          Pre-reqs that shouldn't be on a server? Such as?
          For a basic installation it only requires an SQL Express and the MAPI interface. I have been using BES in various versions for many years and haven't had a single piece of trouble with it. ActiveSync has long way to go.

          While Exchange 2010 does increase the amount of policies that you have available, some of them require the Enterprise CAL, and they are dependant on the device supporting it. Things like the iPhone don't support many of the policies. ActiveSync is still a long way behind BES/BESx or something like Good in management of the devices.

          I haven't seen any issues with BESx - it is basically the same as the full fat BES version. There are sporadic reports of issues with Exchange 2010, which is turning in to blame fest between RIM and Microsoft at present, but it isn't something I have seen personally.
          Do ensure that you are using the latest version of BESx.

          Simon.
          --
          Simon Butler
          Exchange MVP

          Blog: http://blog.sembee.co.uk/
          More Exchange Content: http://exchange.sembee.info/
          Exchange Resources List: http://exbpa.com/
          In the UK? Hire me: http://www.sembee.co.uk/

          Sembee is a registered trademark, used here with permission.

          Comment


          • #6
            Re: Smartphone management on Exchange 2007

            Might have been an older version, or maybe I'm getting old and my memory is going, but I recall having to install Java and and make various changes to the browser settings to get the console to work.

            As I said though, it's the chatty event logs that bother me more.
            BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
            sigpic
            Cruachan's Blog

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            • #7
              Re: Smartphone management on Exchange 2007

              Java - the entire product is built in Java, I don't see that as an issue. There are many server based applications that run in Java these days.

              Browser settings - well if you are operating a locked down system maybe. However it can be managed from any machine and just requires an ActiveX control to run.

              Simon.
              --
              Simon Butler
              Exchange MVP

              Blog: http://blog.sembee.co.uk/
              More Exchange Content: http://exchange.sembee.info/
              Exchange Resources List: http://exbpa.com/
              In the UK? Hire me: http://www.sembee.co.uk/

              Sembee is a registered trademark, used here with permission.

              Comment

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