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exchange 2007 CAS randomly restarts

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  • exchange 2007 CAS randomly restarts

    Hi,

    My exchange 2007 CAS randomly restarts and then generates a stop error.

    my OS is running 64 bit Windows 2003 Std. I attached the blue screen. I tried to install this hotfix KB950772 from microsoft , but it still failed.

    Please help !!!
    Attached Files

  • #2
    Re: exchange 2007 CAS randomly restarts

    This is more of a Hardware issue.See if we can check the memory dump via parallel install if the server is not at all booting up at all.You may also try running the H/W diagnostics.
    Fazal Zaidi
    MCITP-Windows 2008,Exchange 2010,MCTS-Exchange 2007,2010,Lync 2010,MCSE-2000,2003,MCSA-2003,2008,2012,MCP,MCSE -Messaging 2013,ITIL

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    • #3
      Re: exchange 2007 CAS randomly restarts

      Hi, my exchange CAS is running on VMware platform. my another exchange mailbox server is working fine.....

      Comment


      • #4
        Re: exchange 2007 CAS randomly restarts

        Ok,I see..The problem described was caused due to Microsoft patch 932596,Was it uninstalled before the above patch was applied?
        Fazal Zaidi
        MCITP-Windows 2008,Exchange 2010,MCTS-Exchange 2007,2010,Lync 2010,MCSE-2000,2003,MCSA-2003,2008,2012,MCP,MCSE -Messaging 2013,ITIL

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        • #5
          Re: exchange 2007 CAS randomly restarts

          Originally posted by fazal View Post
          Ok,I see..The problem described was caused due to Microsoft patch 932596,Was it uninstalled before the above patch was applied?
          Hi, I can't find the patch 932596 has installed on my server.
          Attached Files

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          • #6
            Re: exchange 2007 CAS randomly restarts

            hmm..strange.!
            check the link below which talks about your error..

            http://kb.vmware.com/selfservice/mic...rnalId=1004498

            I would suggest to remove and re-apply the hotfix.Also do we always get IRQL message with the D1 error or the message changes sometimes?
            This bug check is usually caused by drivers that have used improper addresses,May be IRQL was too high..!
            Fazal Zaidi
            MCITP-Windows 2008,Exchange 2010,MCTS-Exchange 2007,2010,Lync 2010,MCSE-2000,2003,MCSA-2003,2008,2012,MCP,MCSE -Messaging 2013,ITIL

            Comment


            • #7
              Re: exchange 2007 CAS randomly restarts

              Anything in the event logs?
              Can you roll back to before the problem patches were applied?
              Tom Jones
              MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
              PhD, MSc, FIAP, MIITT
              IT Trainer / Consultant
              Ossian Ltd
              Scotland

              ** Remember to give credit where credit is due and leave reputation points where appropriate **

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