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Exchange 2013 not proxying 2010 mailbox requests in OWA? Authentication?

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  • Exchange 2013 not proxying 2010 mailbox requests in OWA? Authentication?

    I am completely stumped on an Exchange 2013 issue with OWA. We have a single 2010 SP3 server in production and everything works on it. I am trying to migrate to Exchange 2013 and everything has gone smoothly except one issue that is holding up the whole deployment- OWA. I would love to see it "just work" with the magic of the hidden form being passed to 2010 after 2013 successfully proxies legacy users to the old server so I can have seamless co-existence while I move the mailboxes, but I'm not seeing that. When a 2013 Mailbox user logs on to the 2013 page, the server logs them right in and everything works. When it's a 2010 user, they sign in to the 2013 FBA page (We need FBA for our userbase), and very quickly get a 500 error, which is accompanied by an entry in the httpproxy log that says little that is useful besides "Unable to locate a suitable backend service for SID". If I run Get-OWAVirtualDirectory on the Exchange 2013 server, I get the following:
    Code:
    RunspaceId : cda2684b-0a9a-4f28-aced-89e8a0347cc0
    DirectFileAccessOnPublicComputersEnabled : True
    DirectFileAccessOnPrivateComputersEnabled :  True
    WebReadyDocumentViewingOnPublicComputersEnabled : True
    WebReadyDocumentViewingOnPrivateComputersEnabled : True
    ForceWebReadyDocumentViewingFirstOnPublicComputers : False
    ForceWebReadyDocumentViewingFirstOnPrivateComputers : False
    WacViewingOnPublicComputersEnabled : True
    WacViewingOnPrivateComputersEnabled : True
    ForceWacViewingFirstOnPublicComputers : False
    ForceWacViewingFirstOnPrivateComputers : False
    RemoteDocumentsActionForUnknownServers : Block
    ActionForUnknownFileAndMIMETypes : Allow
    WebReadyFileTypes : {.xlsx, .pptx, .docx, .xls, .rtf, .ppt, .pps, .pdf, .dot, .doc}
    WebReadyMimeTypes : {application/vnd.openxmlformats-officedocument.presentationml.pre sentation, application/vnd.openxmlformats-officedocument.wordproc essingml.document, application/vnd.openxmlformats-officedocument. spreadsheetml.sheet, application/vnd.ms-powerpoint, application/x-mspowerpoint, application/vnd.ms-excel, application/x-msexcel, application/msword, application/pdf}
    WebReadyDocumentViewingForAllSupportedTypes : True
    WebReadyDocumentViewingSupportedMimeTypes : {application/msword, application/vnd.ms-excel, application/x-msexcel, application/vnd.ms-powerpoint, application/x-mspowerpoint, application/pdf, application/vnd.open xmlformats-officedocument.wordprocessingml.document, application/ vnd.openxmlformats-officedocument.spreadsheetml.sheet, application/vnd.openxmlformats-officedocument.presentationml.presentation}
    WebReadyDocumentViewingSupportedFileTypes : {.doc, .dot, .rtf, .xls, .ppt, .pps, .pdf, .docx, .xlsx, .pptx} AllowedFileTypes : {.rpmsg, .xlsx, .xlsm, .xlsb, .vstx, .vstm, .vssx, .vssm, .vsdx, .vsdm, .tiff, .pptx, .pptm, .ppsx, .ppsm, .docx...}
    AllowedMimeTypes : {image/jpeg, image/png, image/gif, image/bmp}
    ForceSaveFileTypes : {.html, .swf, .spl, .htm, .dir, .dcr}
    ForceSaveMimeTypes : {Application/x-shockwave-flash, Application/octet-stream, Application/futuresplash, Application/x-director, text/html}
    BlockedFileTypes : {.vsmacros, .msh2xml, .msh1xml, .ps2xml, .ps1xml, .mshxml, .gadget, .mhtml, .psc2, .psc1, .msh2, .msh1, .aspx, .xml, .wsh, .wsf...}
    BlockedMimeTypes : {application/x-javascript, application/javascript, application/msaccess, x-internet-signup, text/javascript, application/xml, application/prg, application/hta, text/scriplet, text/xml}
    RemoteDocumentsAllowedServers : {}
    RemoteDocumentsBlockedServers : {}
    RemoteDocumentsInternalDomainSuffixList : {}
    FolderPathname :
    Url : {}
    LogonFormat :
    UserName ClientAuthCleanupLevel : High
    LogonPagePublicPrivateSelectionEnabled : False
    LogonPageLightSelectionEnabled : False
    IsPublic : False
    FilterWebBeaconsAndHtmlForms : UserFilterChoice
    NotificationInterval : 120
    DefaultTheme :
    UserContextTimeout : 60
    ExchwebProxyDestination :
    VirtualDirectoryType :
    OwaVersion : Exchange2013
    ServerName : Exch2013
    InstantMessagingCertificateThumbprint :
    InstantMessagingServerName :
    RedirectToOptimalOWAServer : True
    DefaultClientLanguage : 0
    LogonAndErrorLanguage : 0
    UseGB18030 : False
    UseISO885915 : False
    OutboundCharset : AutoDetect
    GlobalAddressListEnabled : True
    OrganizationEnabled : True
    ExplicitLogonEnabled : True
    OWALightEnabled : True
    DelegateAccessEnabled : True
    IRMEnabled : True
    CalendarEnabled : True
    ContactsEnabled : True
    TasksEnabled : True
    JournalEnabled : True
    NotesEnabled : True
    RemindersAndNotificationsEnabled : True
    PremiumClientEnabled : True
    SpellCheckerEnabled : True
    SearchFoldersEnabled : True
    SignaturesEnabled : True
    ThemeSelectionEnabled : True
    JunkEmailEnabled : True
    UMIntegrationEnabled : True
    WSSAccessOnPublicComputersEnabled : True
    WSSAccessOnPrivateComputersEnabled : True
    ChangePasswordEnabled : True
    UNCAccessOnPublicComputersEnabled : True
    UNCAccessOnPrivateComputersEnabled : True
    ActiveSyncIntegrationEnabled : True
    AllAddressListsEnabled : True
    RulesEnabled : True
    PublicFoldersEnabled : True
    SMimeEnabled : True
    RecoverDeletedItemsEnabled : True
    InstantMessagingEnabled : True
    TextMessagingEnabled : True
    ForceSaveAttachmentFilteringEnabled : False
    SilverlightEnabled : True
    PlacesEnabled : False
    WeatherEnabled : True
    AllowCopyContactsToDeviceAddressBook : True
    AnonymousFeaturesEnabled : True
    IntegratedFeaturesEnabled : True
    DisplayPhotosEnabled : True
    SetPhotoEnabled : True
    PredictedActionsEnabled : False
    UserDiagnosticEnabled : False
    ReportJunkEmailEnabled : True
    WebPartsFrameOptionsType : SameOrigin
    AllowOfflineOn : AllComputers
    SetPhotoURL :
    InstantMessagingType : None
    Exchange2003Url :
    FailbackUrl :
    Name : owa (Default Web Site)
    InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
    MetabasePath : IIS://Exchange2013.contoso.com/W3SVC/1/ROOT/owa
    BasicAuthentication : True
    WindowsAuthentication : True
    DigestAuthentication : False
    FormsAuthentication : False
    LiveIdAuthentication : False
    AdfsAuthentication : False
    OAuthAuthentication : False
    DefaultDomain : contoso.com
    GzipLevel : High
    WebSite : Default Web Site
    DisplayName : owa
    Path : C:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\owa
    ExtendedProtectionTokenChecking : None
    ExtendedProtectionFlags : {}
    ExtendedProtectionSPNList : {}
    AdminDisplayVersion : Version 15.0 (Build 1210.3)
    Server : Exchange2013
    InternalUrl : https://legacy.contoso.com/owa
    ExternalUrl : https://mail.contoso.com/owa
    ExternalAuthenticationMethods : {Basic, Fba}
    AdminDisplayName :
    ExchangeVersion : 0.10 (14.0.100.0)
    DistinguishedName : CN=owa (Default Web Site),CN=HTTP,CN=Protocols,CN=Exchange2013,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=contoso,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=contoso,DC=com
    Identity : Exchange2013\owa (Default Web Site)
    Guid : 6fc8ddf2-c5fb-4b70-a14f-b53b62ba6b83
    ObjectCategory : contoso.com/Configuration/Schema/ms-Exch-OWA-Virtual-Directory
    ObjectClass : {top, msExchVirtualDirectory, msExchOWAVirtualDirectory}
    WhenChanged : 9/4/2016 9:30:54 PM
    WhenCreated : 8/30/2016 9:46:43 AM
    WhenChangedUTC : 9/5/2016 1:30:54 AM
    WhenCreatedUTC : 8/30/2016 1:46:43 PM
    OrganizationId :
    Id : Exchange2013\owa (Default Web Site)
    OriginatingServer : DC1.contoso.com
    IsValid : True
    ObjectState : Changed

    Any ideas on how to solve the 500 error? The problems seem to be limited to OWA, but is the root cause elsewhere?
    Thanks for your help!

  • #2
    And the same command run against the 2010 server:
    Code:
    RunspaceId : f4136137-fe44-47e5-a271-1d43e8841a49
    DirectFileAccessOnPublicComputersEnabled : True
    DirectFileAccessOnPrivateComputersEnabled : True
    WebReadyDocumentViewingOnPublicComputersEnabled : True
    WebReadyDocumentViewingOnPrivateComputersEnabled : True
    ForceWebReadyDocumentViewingFirstOnPublicComputers : False
    ForceWebReadyDocumentViewingFirstOnPrivateComputers : False
    RemoteDocumentsActionForUnknownServers : Block
    ActionForUnknownFileAndMIMETypes : ForceSave WebReadyFileTypes : {.xlsx, .pptx, .docx, .xls, .rtf, .ppt, .pps, .pdf, .dot, .doc}
    WebReadyMimeTypes : {application/vnd.openxmlformats-officedocument.presentationml.pre sentation, application/vnd.openxmlformats-officedocument.wordproc essingml.document, application/vnd.openxmlformats-officedocument. spreadsheetml.sheet, application/vnd.ms-powerpoint, application/x -mspowerpoint, application/vnd.ms-excel, application/x-msexcel, a pplication/msword, application/pdf}
    WebReadyDocumentViewingForAllSupportedTypes : True
    WebReadyDocumentViewingSupportedMimeTypes : {application/msword, application/vnd.ms-excel, application/x-msex cel, application/vnd.ms-powerpoint, application/x-mspowerpoint, a pplication/pdf, application/vnd.openxmlformats-officedocument.wor dprocessingml.document, application/vnd.openxmlformats-officedocu ment.spreadsheetml.sheet, application/vnd.openxmlformats-officedo cument.presentationml.presentation}
    WebReadyDocumentViewingSupportedFileTypes : {.doc, .dot, .rtf, .xls, .ppt, .pps, .pdf, .docx, .xlsx, .pptx} AllowedFileTypes : {.rpmsg, .xlsx, .xlsm, .xlsb, .tiff, .pptx, .pptm, .ppsx, .ppsm, .docx, .docm, .zip, .xls, .wmv, .wma, .wav...}
    AllowedMimeTypes : {image/jpeg, image/png, image/gif, image/bmp} ForceSaveFileTypes : {.vsmacros, .ps2xml, .ps1xml, .mshxml, .gadget, .psc2, .psc1, .as px, .wsh, .wsf, .wsc, .vsw, .vst, .vss, .vbs, .vbe...}
    ForceSaveMimeTypes : {Application/x-shockwave-flash, Application/octet-stream, Applica tion/futuresplash, Application/x-director}
    BlockedFileTypes : {.vsmacros, .msh2xml, .msh1xml, .ps2xml, .ps1xml, .mshxml, .gadge t, .mhtml, .psc2, .psc1, .msh2, .msh1, .aspx, .xml, .wsh, .wsf... }
    BlockedMimeTypes : {application/x-javascript, application/javascript, application/ms access, x-internet-signup, text/javascript, application/xml, appl ication/prg, application/hta, text/scriplet, text/xml}
    RemoteDocumentsAllowedServers : {}
    RemoteDocumentsBlockedServers : {}
    RemoteDocumentsInternalDomainSuffixList : {}
    FolderPathname :
    Url : {}
    LogonFormat : UserName
    ClientAuthCleanupLevel : High
    FilterWebBeaconsAndHtmlForms : UserFilterChoice
    NotificationInterval : 120
    DefaultTheme :
    UserContextTimeout : 60
    ExchwebProxyDestination :
    VirtualDirectoryType :
    OwaVersion : Exchange2010
    ServerName : Exchange2010
    InstantMessagingCertificateThumbprint :
    InstantMessagingServerName :
    RedirectToOptimalOWAServer : True
    DefaultClientLanguage : 0
    LogonAndErrorLanguage : 0
    UseGB18030 : False
    UseISO885915 : False
    OutboundCharset : AutoDetect
    GlobalAddressListEnabled : True
    OrganizationEnabled : True
    ExplicitLogonEnabled : True
    OWALightEnabled : True
    DelegateAccessEnabled : True
    IRMEnabled : True
    CalendarEnabled : True
    ContactsEnabled : True
    TasksEnabled : True
    JournalEnabled : True
    NotesEnabled : True
    RemindersAndNotificationsEnabled : True
    PremiumClientEnabled : True
    SpellCheckerEnabled : True
    SearchFoldersEnabled : True
    SignaturesEnabled : True
    ThemeSelectionEnabled : True
    JunkEmailEnabled : True
    UMIntegrationEnabled : True
    WSSAccessOnPublicComputersEnabled : True
    WSSAccessOnPrivateComputersEnabled : True
    ChangePasswordEnabled : True
    UNCAccessOnPublicComputersEnabled : True
    UNCAccessOnPrivateComputersEnabled : True
    ActiveSyncIntegrationEnabled : True
    AllAddressListsEnabled : True
    RulesEnabled : True
    PublicFoldersEnabled : True
    SMimeEnabled : True
    RecoverDeletedItemsEnabled : True
    InstantMessagingEnabled : True
    TextMessagingEnabled : True
    ForceSaveAttachmentFilteringEnabled : False SilverlightEnabled : True
    CalendarPublishingEnabled : True
    OWAMiniEnabled : True
    InstantMessagingType : None
    Exchange2003Url :
    FailbackUrl :
    LegacyRedirectType : Silent CrossSiteRedirectType : Manual
    Name : owa (Default Web Site)
    InternalAuthenticationMethods : {Basic, Fba}
    MetabasePath : IIS://Exchange2010.contoso.com/W3SVC/1/ROOT/owa BasicAuthentication :
    True WindowsAuthentication :
    True DigestAuthentication : False
    FormsAuthentication : True
    LiveIdAuthentication : False
    DefaultDomain : contoso.com
    GzipLevel : High
    WebSite : Default Web Site
    DisplayName : owa
    Path : F:\Exchange 2010\ClientAccess\owa
    ExtendedProtectionTokenChecking : None
    ExtendedProtectionFlags : {}
    ExtendedProtectionSPNList : {}
    Server : Exchange2010
    InternalUrl : https://legacy.contoso.com/owa
    ExternalUrl :
    ExternalAuthenticationMethods : {Basic, Fba}
    AdminDisplayName : ExchangeVersion : 0.10 (14.0.100.0)
    DistinguishedName : CN=owa (Default Web Site),CN=HTTP,CN=Protocols,CN=Exchange2010,CN= Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Adm inistrative Groups,CN=contoso,CN=Microsoft Exchange,CN=Services,CN=C onfiguration,DC=contoso,DC=com
    Identity : Exchange2010\owa (Default Web Site)
    Guid : 9dd8a5f9-de45-493e-887e-e1521fee348b
    ObjectCategory : contoso.com/Configuration/Schema/ms-Exch-OWA-Virtual-Directory
    ObjectClass : {top, msExchVirtualDirectory, msExchOWAVirtualDirectory}
    WhenChanged : 9/8/2016 8:19:09 AM
    WhenCreated : 8/21/2016 1:21:18 AM
    WhenChangedUTC : 9/8/2016 12:19:09 PM
    WhenCreatedUTC : 8/21/2016 5:21:18 AM
    OrganizationId :
    OriginatingServer : DC1.contoso.com
    IsValid : True

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