I have a user that is shoe that their mailbox is 2.5GB on the Exchange server, however, I have archived the user's email to a PST file and set the retention to 0 days and it is still showing 2.5GB on the Exchange server, even after waiting all weekend for maintenance to happen. I have moved the user to a new database and ran database cleanup and taken the database offline and ran the defrag on it using: Eseutil /d "$envrogramfiles\Microsoft\Exchange Server\Mailbox\First Storage Group\Mailbox Database.edb" still no luck. Is it possible to somehow to fix this issue or recreate the mailbox?
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User's mailbox not showing correct size.