No announcement yet.

MAPI issues with Exchange 2007

  • Filter
  • Time
  • Show
Clear All
new posts

  • MAPI issues with Exchange 2007

    Hey guys,

    Exchange server: cluster running Server 2008 and Exchange 2007.
    Backup server: member running Server 2003 and Backup Exec 12.5.

    We're having trouble restoring a some email from a user's Exchange mailbox using Backup Exec 12.5. It stages but then errors out with "Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again."

    I've checked the credentials and they are good (right memberships etc). When i test MAPI connectivity on the mail cluster, it passes. If i specify an identity, it also passes. When I run test-mapiconnectivity on the backup server (which is a member server running Server 2003), it passes but not if I specify an identity.

    MAPI and CDO is installed on both of the cluster servers, and it backs up fine.