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Old users still appearing in address book in OWA and outlook.

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  • Old users still appearing in address book in OWA and outlook.

    Hi I was just wondering if anyone can help me resolved an issue which I have noticed on our Exchange 2007 setup.

    I deleted some users from AD using a powershell script who have now left weeks ago and now I have had calls and noticed on my own outlook that I can still see old users even though they dont have a mailbox or AD account.

    It seems different users can see different deleted users. For example I see a colleague who left but my colleague cannot see that colleague when he logs in to outlook.

    Seems like some sort of caching issue. Even users who use OWA can see old users.

    On the exchange server I have run the following commands:

    update-globaladdresslist -identity "Default Global Address List" -domaincontroller {domain controller names} Ran this command for both of our DC's.
    get-offlineaddressbook | update-offlineaddressbook

    Left it for 24 hours and it seems like it has cleared some but some old users can still be searched.

    When I run the update-globaladdresslist -identity "Default Global Address List" command I do get some yellow warning messages which say:

    WARNING: The recipient "Domain name/Microsoft Exchange System Objects/OAB
    Version 2" is invalid and could not be updated.
    WARNING: The recipient "Domain name/Microsoft Exchange System Objects/OAB
    Version 3a" is invalid and could not be updated.
    WARNING: The recipient "Domain name/Microsoft Exchange System
    Objects/Offline Address Book - \/o=school name\/cn=addrlists\/cn=oa" is
    invalid and could not be updated.

    I think these messages are related to why the old users are not clearing.

    Any suggestions on what I could do to resolve this?

    Thanks
    Last edited by Wired; 16th September 2010, 15:24. Reason: removed links

  • #2
    Re: Old users still appearing in address book in OWA and outlook.

    Side question: Why'd your post have a bunch of links to wikipedia in it?
    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: Old users still appearing in address book in OWA and outlook.

      Those are system folders, so I wouldn't expect them to appear correctly anyway.
      Looks like your OAB generation might be playing up. I would start by running the Best Practises tool from the tool box.

      Simon.
      --
      Simon Butler
      Exchange MVP

      Blog: http://blog.sembee.co.uk/
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      Sembee is a registered trademark, used here with permission.

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