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  • Outlook keeps asking for user name and password

    We are in the process of building an Exchange 2010 server. All the mailboxes are created, i have started setting these up on users outlook 2007 settings. But for some reason it keeps asking saying that it needs a password to connect to the exchange server.

    Any idea on how to fix this?.

    Thanks

  • #2
    Re: Outlook keeps asking for user name and password

    Are you sure that it is connecting to the Exchange server?
    As soon as Exchange 2010 is introduced, Outlook 2007 will attempt to use it. That means things like autodiscover will be in use. If your DNS is not configured correctly then it could be looking at the a server you are not expecting.

    A password prompt should not be happening, unless the machines are not members of the same Forest as Exchange or not members of any domain at all.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

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    • #3
      Re: Outlook keeps asking for user name and password

      Strange thing, that it only seems to affect certain mailboxes. The rest appear to go straight through.

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      • #4
        Re: Outlook keeps asking for user name and password

        Has there been a recent password change. For the effected users, I would recommend that they reset their password, restart their PC and logon again.

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        • #5
          Re: Outlook keeps asking for user name and password

          Or create new Outlook profiles for those users.
          |
          +-- JDMils
          |
          +-- Regional Systems Engineer, DotNet programmer & Jack of all trades
          |

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