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Problem with exchange 2016 and outlook connectivity

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  • Problem with exchange 2016 and outlook connectivity

    Hi guys,

    I have a new installation of server 2012 and exchange 2016.
    I have configured exchange and also installed a UCC SSL certificate on the server.
    I have run exchange connectivity test and it comes back successful.

    I have set up an email account on iphone using activesync and autodiscover and this worked.

    However, when I try to set up in outlook it fails - I put in email and password and it prompts for credentials and then says it cannot connect, I get this error message:

    outlook cannot logon. verify you are connected to the network and are using the proper server and mailbox name

    I have tried connecting from outlook 2016 and from outlook 2010 - both have the same issue.

    Anyone have any ideas?
    David Silvester
    Systems Administrator

  • #2
    Hi guys, dont worry I sorted it now - did not realise there is apparently something new to exchange 2016 (I think) called mapi over http?
    Anyway, there was a URI that had to be configured for that to work -
    David Silvester
    Systems Administrator