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How to enable "Send As" in Exchange

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  • How to enable "Send As" in Exchange

    Hi,
    I've recently upgraded to Exchange 2007 (in a SBS2008 installation) from SBS2003.

    In my old installation, I was able to give one of my users the ability to send email using an alias utilising the "From" option in outlook. However, I cannot remember how I achieved this, plus everything seems to have changed in 2007.

    To explain further, we have one domain (call it company-A.com) which matches the server internal domain name. One user also has email from a different company forwarded to her e-mail address on this server.

    When replying to these emails, she would like the email to be shown from [email protected] (rather that [email protected]).

    Can I do this in Exchange 2007? Any help would be greatly appreciated.

  • #2
    Re: How to enable "Send As" in Exchange

    Send As is granted through the Exchange Management Console. It is an option under recipients.

    Do note that it doesn't take affect immediately, because of the way Exchange caches permissions. It can take up to two hours before you can send as another user.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
    More Exchange Content: http://exchange.sembee.info/
    Exchange Resources List: http://exbpa.com/
    In the UK? Hire me: http://www.sembee.co.uk/

    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Re: How to enable "Send As" in Exchange

      Thanks for the response. I am still a bit lost about how to set this up.

      I need to "send" an email so the reply address shows as it is from a different domain to that from which it was sent.

      Comment


      • #4
        Re: How to enable "Send As" in Exchange

        A different domain?
        That is something altogether different.

        Nothing has changed between Exchange 2003 and 2007 with regards to the way that the from Field works.
        If a user has multiple email addresses on their account then you cannot pick and choose which email address the email came from. If you think that was happening then you were mistaken.

        As far as Exchange is concerned, all users have a single email address which is used for inbound and outbound email. A user can have additional aliases, but those are for inbound email only. You cannot select a different one.

        The only option you have for choosing a different email address to send email from is via multiple accounts in Exchange, which will need to have a different email address. The primary account then has Send as permissions on those additional accounts, and you can forward email to the primary account from the additional using the forwarding options in the account properties.

        You might have used the dummy POP3 account method, but that is not something I tend to recommend.

        Simon.
        --
        Simon Butler
        Exchange MVP

        Blog: http://blog.sembee.co.uk/
        More Exchange Content: http://exchange.sembee.info/
        Exchange Resources List: http://exbpa.com/
        In the UK? Hire me: http://www.sembee.co.uk/

        Sembee is a registered trademark, used here with permission.

        Comment


        • #5
          Re: How to enable "Send As" in Exchange

          I definately had this working on my SBS 2003 system. Luckily I still have the computer and have rebooted it up.

          Under <Active Directory Users and Computers> <my domail> <Users>
          I had added the required email address as a new contact.

          I can't remember if there were any further steps, but users could then use the <from> box in outlook to select this contact and emails would be sent from the normal account and would look like they had been sent from an account on a different domain.

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          • #6
            Re: How to enable &quot;Send As&quot; in Exchange

            That is basically the same as what I said above, but with a contact rather than a mailbox.
            It is another AD object that can be selected which is key.

            Although I don't know how you dealt with the incoming email being routed to the correct inbox. A contact can't do anything about that - which is why I said to use an account.

            Simon.
            --
            Simon Butler
            Exchange MVP

            Blog: http://blog.sembee.co.uk/
            More Exchange Content: http://exchange.sembee.info/
            Exchange Resources List: http://exbpa.com/
            In the UK? Hire me: http://www.sembee.co.uk/

            Sembee is a registered trademark, used here with permission.

            Comment


            • #7
              Re: How to enable &quot;Send As&quot; in Exchange

              The incoming mail is automatically forwarded to the correct mai box externally before it reaches my server. Still haven't got it working yet, will wiat overnight to see if it refreshes.

              Comment


              • #8
                Re: How to enable &quot;Send As&quot; in Exchange

                here's a nice easy guide to the work around for Exchange 2007 and Exchange 2010..

                you basically create a contact, grant a user with the permissions to send as the contact, and use transport roles to forward back your reply's.

                http://msexchangegeek.com/2009/06/19...exchange-2007/

                Best Regards,
                ilantz

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