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Reminders not showing for single user

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  • Reminders not showing for single user

    We have Exchange 2010 and clients use Outlook 2010.
    I have one user that if they are not in Cached Mode their Reminders do not pop up. If I set the user for Cached Mode Reminders show up without issue.
    All other users are not in Cached Mode and Reminders pop up without issue.
    Unfortunately I am not able to set this user up in Cached Mode (against Company Policy).
    I have deleted the User Profile and Outlook Profile and get the same results.
    Is there anything that the Exchange server could be pushing to the user that could cause this type of behavior?
    Any insight greatly appreciated.
    Thanks!
    Kerry
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