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Exchange Server 2010, outlook account cannot receive mails but can send

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  • Exchange Server 2010, outlook account cannot receive mails but can send

    Hi,
    So i have a problem :/ i got this task to set up an exchange server and since i never done it before i dont know what could be wrong ill try to explain the problem to the best of my ability
    So i set up a ADDC a local domain and connected another server (exchange server) to it.
    I've forwarded the ports from the gateway and created some users in the server.
    I can send emails locally and externally without any problems.
    In outlook when i click the option Send/Receive it sends but holds on Receive, before i got an error (nothing specific) but now it just stays on 50% and doesnt move.
    When i send an email from the external email client to my domain, i get a response error saying 516 ICIR16 - Unknown user.
    I can receive the mails from the local domain, but the outlook send/receive option still holds on Downloading the mails.

    I can provide any info needed just ask..
    thank you all so much in advance and i hope someone will be able to help me resolve this pain of an issue

    i failed to mention that i am able to telnet to the mail.xxx.eu on port 25 and 110
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