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Exchange 2007 SP3 rollup 15

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  • Exchange 2007 SP3 rollup 15

    Hi I am upgrading Exchange 2007 SP3 rollup 15 on my exchange environment on one of the exchange server i.e. hub server I am not able to install rollup 15.
    while installation I am getting error windows installer error i.e. This patch package could not be opened
    below is the verbose mode output.
    I will be helpful If someone help me how to resolve the error.
    OS : windows 2008 R2
    Exchange version 2007


    === Verbose logging started: 5/2/2015 7:48:58 Build type: SHIP UNICODE 4.05.6002.00 Calling process: C:\Windows\System32\msiexec.exe ===
    MSI (c) (14:F4) [07:48:58:296]: Resetting cached policy values
    MSI (c) (14:F4) [07:48:58:296]: Machine policy value 'Debug' is 0
    MSI (c) (14:F4) [07:48:58:296]: ******* RunEngine:
    ******* Product: {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (14:F4) [07:48:58:296]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (14:F4) [07:48:58:312]: Warning: Local cached package 'C:\Windows\Installer\deb67d.msi' is missing.
    MSI (c) (14:F4) [07:48:58:312]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (14:F4) [07:48:58:312]: User policy value 'DisableMedia' is 0
    MSI (c) (14:F4) [07:48:58:312]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (c) (14:F4) [07:48:58:312]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (c) (14:F4) [07:48:58:312]: SOURCEMGMT: Looking for sourcelist for product {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
    MSI (c) (14:F4) [07:48:58:312]: SOURCEMGMT: Adding {24B2C164-DE66-44FE-B468-A46D9D5E6B31}; to potential sourcelist list (pcode;disk;relpath).
    MSI (c) (14:F4) [07:48:58:312]: SOURCEMGMT: Now checking product {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
    MSI (c) (14:F4) [07:48:58:312]: SOURCEMGMT: Media is enabled for product.
    MSI (c) (14:F4) [07:48:58:312]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (c) (14:F4) [07:48:58:312]: SOURCEMGMT: Trying source E:\E2K7_SP3\.
    MSI (c) (14:F4) [07:48:58:312]: Cloaking enabled.
    MSI (c) (14:F4) [07:48:58:312]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (14:F4) [07:48:58:328]: Connected to service.
    MSI (c) (14:F4) [07:48:58:328]: SOURCEMGMT: Resolved source to: 'E:\E2K7_SP3\'
    MSI (c) (14:F4) [07:48:58:374]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'E:\E2K7_SP3\exchangeserver.msi' against software restriction policy
    MSI (c) (14:F4) [07:48:58:374]: SOFTWARE RESTRICTION POLICY: E:\E2K7_SP3\exchangeserver.msi has a digital signature
    MSI (c) (14:F4) [07:48:58:562]: SOFTWARE RESTRICTION POLICY: E:\E2K7_SP3\exchangeserver.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (14:F4) [07:48:58:562]: Cloaking enabled.
    MSI (c) (14:F4) [07:48:58:562]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (14:F4) [07:48:58:562]: End dialog not enabled
    MSI (c) (14:F4) [07:48:58:562]: Original package ==> E:\E2K7_SP3\exchangeserver.msi
    MSI (c) (14:F4) [07:48:58:562]: Package we're running from ==> C:\Users\HIMANS~1\AppData\Local\Temp\2\1faf90.msi
    MSI (c) (14:F4) [07:48:58:593]: APPCOMPAT: looking for appcompat database entry with ProductCode '{24B2C164-DE66-44FE-B468-A46D9D5E6B31}'.
    MSI (c) (14:F4) [07:48:58:593]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (14:F4) [07:48:58:608]: MSCOREE not loaded loading copy from system32
    MSI (c) (14:F4) [07:48:58:608]: Opening existing patch 'C:\Windows\Installer\2106c09d.msp'.
    MSI (c) (14:F4) [07:48:58:608]: Note: 1: 2203 2: C:\Windows\Installer\2106c09d.msp 3: -2147287038
    MSI (c) (14:F4) [07:48:58:608]: Couldn't find local patch 'C:\Windows\Installer\2106c09d.msp'. Looking for it at its source.
    MSI (c) (14:F4) [07:48:58:608]: Resolving Patch source.
    MSI (c) (14:F4) [07:48:58:608]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Looking for sourcelist for product {786B7DD3-2EAF-45AB-8E68-010AED2ABBC2}
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Adding {786B7DD3-2EAF-45AB-8E68-010AED2ABBC2}; to potential sourcelist list (pcode;disk;relpath).
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Now checking product {786B7DD3-2EAF-45AB-8E68-010AED2ABBC2}
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Media is enabled for product.
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Trying source E:\rollup 7\.
    MSI (c) (14:F4) [07:48:58:608]: Note: 1: 2203 2: E:\rollup 7\Exchange2007-KB2655203-x64-EN.msp 3: -2147287037
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (c) (14:F4) [07:48:58:608]: Note: 1: 1706 2: -2147483647 3: Exchange2007-KB2655203-x64-EN.msp
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Processing net source list.
    MSI (c) (14:F4) [07:48:58:608]: Note: 1: 1706 2: -2147483647 3: Exchange2007-KB2655203-x64-EN.msp
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Processing media source list.
    MSI (c) (14:F4) [07:48:58:608]: SOURCEMGMT: Resolved source to: 'Exchange2007-KB2655203-x64-EN.msp'
    MSI (c) (14:F4) [07:48:58:608]: Note: 1: 1314 2: Exchange2007-KB2655203-x64-EN.msp
    MSI (c) (14:F4) [07:48:58:608]: Unable to create a temp copy of patch 'Exchange2007-KB2655203-x64-EN.msp'.
    MSI (c) (14:F4) [07:48:58:608]: Searching provided command line patches for patch code {786B7DD3-2EAF-45AB-8E68-010AED2ABBC2}
    MSI (c) (14:F4) [07:48:58:764]: Original patch ==> E:\2007SP3Rollup15\Exchange2007-KB2996150-x64-EN.msp
    MSI (c) (14:F4) [07:48:58:764]: Patch we're running from ==> C:\Users\HIMANS~1\AppData\Local\Temp\2\1faf91.msp
    This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
    E:\E2K7_SP3\exchangeserver.msi
    MSI (c) (14:F4) [07:48:58:764]: Note: 1: 1708
    MSI (c) (14:F4) [07:48:58:764]: Product: Microsoft Exchange Server -- Installation failed.

    MSI (c) (14:F4) [07:48:58:764]: Windows Installer installed the product. Product Name: Microsoft Exchange Server. Product Version: 8.3.83.6. Product Language: 1033. Installation success or error status: 1635.

    MSI (c) (14:F4) [07:48:58:780]: Attempting to delete file C:\Users\HIMANS~1\AppData\Local\Temp\2\1faf91.msp
    MSI (c) (14:F4) [07:48:58:796]: MainEngineThread is returning 1635
    === Verbose logging stopped: 5/2/2015 7:48:58 ===


  • #2
    Is that a manual download of the rollup, or via Windows update?
    The most common reason for installation failures is a bad download. Therefore downloading the update again will often clear the issue.

    Simon.
    --
    Simon Butler
    Exchange MVP

    Blog: http://blog.sembee.co.uk/
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    Exchange Resources List: http://exbpa.com/
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    Sembee is a registered trademark, used here with permission.

    Comment


    • #3
      Thanks... My Problem got resolved.... Post running in verbose mode.. I dig down the logs and found its refereeing to earlier Rollup path... so I paste the dump of earlier version
      with same name which mentioned in Logs.

      Comment

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