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Third Party Program Cannot Send Email Using Exhange SMTP Server

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  • Third Party Program Cannot Send Email Using Exhange SMTP Server

    Hey guys,

    We have an app we run that can send email notifications if a certain event takes place. I thought I had the email settings correct but it doesnt want to use our Exchange 07 server to send out messages. We created an AD account and mailbox so the app could use that to authenticate with the SMTP server. I have done this once before for Exchange 2003 without issue, it's just now I am running into issues with our Exchange 07 server. I also tested a POP/SMTP account from a hosting site we use and it works fine.

    Any help would be appreciated!

  • #2
    Re: Third Party Program Cannot Send Email Using Exhange SMTP Server

    Any clue as to what this application might be?
    Gareth Howells

    BSc (Hons), MBCS, MCP, MCDST, ICCE

    Any advice is given in good faith and without warranty.

    Please give reputation points if somebody has helped you.

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    • #3
      Re: Third Party Program Cannot Send Email Using Exhange SMTP Server

      It is called Alert. It handles scheduling for IT projects.

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      • #4
        Re: Third Party Program Cannot Send Email Using Exhange SMTP Server

        does the application generate any particular errors when the smtp attempt fails ?
        Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

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        • #5
          Re: Third Party Program Cannot Send Email Using Exhange SMTP Server

          Checked the event log on the exchange server and the server that has the app on it and it shows no errors that relate to this issue.
          Last edited by alpha202ej; 9th June 2010, 20:29. Reason: Update

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          • #6
            Re: Third Party Program Cannot Send Email Using Exhange SMTP Server

            Have you tried creating a receive connector on the Exchange box locked down to the IP of the device that the 3rd party software sits on?

            http://exchangepedia.com/blog/2007/0...-to-allow.html

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